Flexkeeping

This article explains how property users of Flexkeeping use guest attributes to see when a guest requires special recognition, attention, or handling, and how to assign a guest attribute to a reservation.

This article explains how housekeeping and front desk teams use upgrade predictions in Flexkeeping to suggest virtual room upgrades when the originally booked room type is not available, and how to configure the upgrade rules.

This article explains how Flexkeeping users add outsourcing companies, called outsource companies in Flexkeeping, assign them to repairs and tasks, and notify them by email in the Flexkeeping web app.

This article explains how Flexkeeping users track when a checklist item was completed or updated, and who made the change, with the Timestamped Checklist Tracking feature in the checklist module of Flexkeeping.

This article explains how Flexkeeping users record guest feedback, add resolutions and track compensated items in the guest relation module in the Flexkeeping web app.

This article explains how Flexkeeping users review housekeeping performance at their property with the Cleaning Times Dashboard in Flexkeeping, including cleaning activity, cleaning times, and team workload.

This article explains how Flexkeeping users at hospitality groups use the Checklists dashboard in Flexkeeping to filter, view, and analyze checklist performance across their properties.

This article explains how Flexkeeping users at properties without a property management system integration update the cleanliness and reservation statuses of each room manually or import them from an Excel file on the Status Import page in the Flexkeeping web app.

This article explains how Flexkeeping users set up their property in the My Hotel menu of the Flexkeeping web app: the sectors, the space types, the linen change interval, the rooms and the cleaning credits.

This article explains how hotel teams that use Flexkeeping create, track and automate guest dining orders, called room orders, with the In-room dining feature in Flexkeeping.

This article explains how Flexkeeping users add photo proof to a completed assignment in the Flexkeeping mobile app, and how Flexkeeping administrators decide which user groups must provide photo proof.