The Status Import page serves as a solution for properties that do not have the option to integrate their property management system, or PMS, with Flexkeeping. The Status Import page allows users to manually or automatically update the cleanliness and reservation statuses for each room. The Status Import page is in the Flexkeeping web app under HK Management > Status Import. HK stands for housekeeping. The Status Import page keeps the room statuses in Flexkeeping up to date even without a PMS integration.

The screenshot shows the Status Import page with the room buttons in the Flexkeeping web app. 

In this article, you can learn about:

• How to use the Status Import page in Flexkeeping

  • How to update room statuses manually in Flexkeeping

    • How to change the cleanliness status of a room on the Status Import page

    • How to change the reservation status of a room on the Status Import page

    • How to add or remove room attributes on the Status Import page

  • How to import room statuses with the Morning Status Import in Flexkeeping

  • How to prepare the Excel file for the status import in Flexkeeping

  • How the reservation status in the Excel file works in Flexkeeping

 

How to use the Status Import page in Flexkeeping

On the Status Import page, you can update the statuses manually room by room, or import the reservation data from an Excel file.

How to update room statuses manually in Flexkeeping

On the Status Import page, users can manually adjust both the cleanliness and reservation statuses for each room, and add or remove room attributes. Once all modifications have been made, click Save Changes to apply them.

How to change the cleanliness status of a room on the Status Import page

To change the cleanliness status:

1. In the Flexkeeping web app, go to HK Management > Status Import.

2. Click the room number to toggle between Dirty and Inspected.

3. Click Save Changes to apply the changes.

How to change the reservation status of a room on the Status Import page

To change the reservation status:

1. In the Flexkeeping web app, go to HK Management > Status Import.

2. Select one of the following options for the room: 

   • D: Departure

   • S: Stayover

   • E: Empty

3. Click Save Changes to apply the changes.

How to add or remove room attributes on the Status Import page

To add or remove the attributes of a room:

1. In the Flexkeeping web app, go to HK Management > Status Import.

2. Click the left side of the room button to add or remove attributes. The following attributes are available:

   • Due in

   • Change Linen

   • Checked Out

   • OOS: Out of Order

   • For Check

   • Guest Declined Cleaning

   • DND: Do Not Disturb

   • Guest in Space

   • Assign Turndown

   • Turndown Completed

3. Click Save Changes to apply the changes.

How to import room statuses with the Morning Status Import in Flexkeeping

For properties that prefer not to update rooms one by one, there is an alternative option to import reservation data into Flexkeeping using an Excel spreadsheet file, or XLS file. Follow these steps to import the statuses:

1. In your web browser, go to the space status page.

2. Click Browse file.

3. Select your XLS file for upload. Example file: Flexkeeping_status_importer.xlsx 

4. Click Upload file.

5. Click Save file.

6. After uploading, go to the Workday screen to review the imported reservations for that day.

How to prepare the Excel file for the status import in Flexkeeping

When preparing your XLS file, make sure the following fields match your Flexkeeping setup:

Excel Column	Flexkeeping Reference
Room Number	Must match the Room Title in Flexkeeping
Reservation ID	Must match the Integration ID added under https://app.flexkeeping.com/space

Note: The Room Number and the Reservation ID do not have to be the same number.

How the reservation status in the Excel file works in Flexkeeping

The Reservation Status in the Excel file overrides the Arrival and Departure dates:

• If you select a future arrival date but set the status as Checked-in, the room appears as Checked-in.

• If you select Checked-out, the room shows as Departed, regardless of the departure date.

 

Once you save the changes on the Status Import page or upload the Excel file, Flexkeeping shows the updated cleanliness and reservation statuses and attributes for each room, so your housekeeping team works with the current room statuses even without a PMS integration.