Auto-assign in Flexkeeping automatically distributes housekeeping rooms across your team in a fair, consistent and configurable way. Housekeeping managers and supervisors use Auto-assign each morning in the Work Schedule day view to assign rooms without manual sorting. You configure a set of rules once, then run the assignment with a single button. Flexkeeping groups rooms by cleaning type, keeps the rooms of each housekeeper geographically close, and spreads the workload according to your chosen distribution mode. To allocate rooms to housekeepers by hand instead of with Auto-assign, go to How to allocate rooms in the Flexkeeping web app or How to allocate rooms in the Flexkeeping mobile app, and if your property assigns spaces in Mews Operations rather than Flexkeeping, go to How to assign spaces to housekeepers in Mews Operations.

The screenshot shows the Room allocation page in the Flexkeeping web app with the Auto-assign controls under Room list. 

In this article, you can learn about:

• How to set up Auto-assign for housekeeping rooms in Flexkeeping

  • Step 1: Set up the Auto-assign settings in Flexkeeping

  • Step 2: Apply Auto-assign to rooms in Flexkeeping

 

How to set up Auto-assign for housekeeping rooms in Flexkeeping

Setting up Auto-assign in Flexkeeping has two parts: first you save the Auto-assign settings on the Room allocation page, then you run Auto-assign on the rooms of the day from the same page.

Step 1: Set up the Auto-assign settings in Flexkeeping

The Auto-assign settings define how Flexkeeping distributes rooms across housekeepers. You save the settings once, and Flexkeeping uses them every time you run Auto-assign.

1. In the Flexkeeping web app, go to the main menu > Housekeeping > Room allocation.

2. Under Room list, click the Settings (gear) icon .

3. In the side-window, fill in the following details:

   • General settings: These settings apply to both Auto Assign and Auto assign filtered rooms.

     • Distribution mode:

       • By cleaning type: Flexkeeping groups rooms by cleaning type and distributes each type evenly across housekeepers. This distribution mode also supports custom cleaning types defined in your cleaning schedule.

       • By credits: Flexkeeping distributes rooms so that each housekeeper receives a roughly equal total of cleaning credits.

     • Proximity grouping:

       • By sector: Flexkeeping distributes the assigned rooms of each housekeeper as close together as possible within the same sector.

       • None: Flexkeeping distributes rooms without proximity grouping. Use this option when credit balance takes priority over room placement.

   • Auto-assign settings: These settings apply only to Auto Assign and not to Auto assign filtered rooms.

     • Empty rooms: Click the slider switch to include empty rooms in the distribution.

     • Eco rooms: Click the slider switch to include eco rooms in the distribution. 

     • GDC rooms: Click the slider switch to include rooms where the guest has declined cleaning in the distribution. 

     • OOO/ OOS rooms: Click the slider switch to include out of order and out of service rooms in the distribution.

     • Do not disturb: Click the slider switch to include Do not disturb rooms in the distribution.

4. Click Save.

 

Flexkeeping saves the Auto-assign settings and applies them each time you run Auto-assign on the Room allocation page.

Step 2: Apply Auto-assign to rooms in Flexkeeping

After you save the Auto-assign settings in Step 1, you run Auto-assign on the Room allocation page to distribute the rooms across your team.

1. In the Flexkeeping web app, go to the main menu > Housekeeping > Room allocation.

2. Under Room list, click one of the two buttons:

   • Auto Assign: To assign every eligible room across the property.

   • Auto assign filtered rooms: To assign a specific subset of rooms only, such as a single floor or a view you have already filtered on screen.

     Note: To filter out certain rooms before you click Auto assign filtered rooms, click the Filter icon and select the rooms.

 

This configures and applies Auto-assign for housekeeping rooms or spaces in Flexkeeping. Flexkeeping distributes the rooms across your team according to the saved Auto-assign settings.