Housekeeping

This article explains what Legionella space status represents. If the status of a space has been cleaned or inspected for 7 days, Mews changes the space status to Dirty (Legionella) shortly after the 7th night.

This article explains how to remove an employee that has been assigned to a space.

This article provides an overview on the Space status report, including how to set the filters, understand the fields, export the report and how to use it.

This article explains how you can change the status of a space via your Mews Operation dashboard or via the Mews app.

This article explains how to allow housekeepers to add minibar items to a customer from the Mews app

This article explains why you get the 401 error and how to prevent it.

This article explains how to reflect bed linen changes in Mews.

This article explains how to use the Timeline and what are its key features.

This article explains why it's not possible to delete an out of order block and how to shorten it.

This article explains how to change the cleaning interval at your property.

This article explains how to change your Mews user account information including preferred language, date and price format, contact and personal information, upload your photo, and change your privacy and security settings including two factor authentication and password in the Mews app.