Properties that offer long-stay services and cater to long-stay reservations, for example apartments, student accommodation or hybrid properties that are a mix of rooms and apartments, do not need to offer daily housekeeping. In Mews Operations, you can provide housekeeping once per week or once every two weeks for long-stay reservations by adjusting the Housekeeping interval setting, which is the number of days after which housekeeping is provided. You find the setting under the main menu > Settings > Services, on the service or on one of its space categories. You can set the housekeeping interval for a whole long-stay service, or, in a hybrid property, for a single space category of a stay service.

 

In this article, you can learn about:

• How to adjust the housekeeping interval for long-stay reservations in Mews Operations

  • How to adjust the housekeeping interval for a long-stay service

  • How to adjust the housekeeping interval for a space category in a hybrid property

 

How to adjust the housekeeping interval for long-stay reservations in Mews Operations

You manage housekeeping for long-stay reservations in Mews Operations by adjusting the Housekeeping interval of the services that long-stay guests book. Properties can adjust the housekeeping interval in two places: for a long-stay service, or for a space category in a hybrid property.

How to adjust the housekeeping interval for a long-stay service

Once you create multiple long-stay services in Mews Operations, you can adjust the housekeeping interval of each long-stay service separately. To adjust the housekeeping interval for a long-stay service:

1. In Mews Operations, go to the main menu > Settings > Services.

2. Click the long-stay service for which you want to change the Housekeeping interval.

3. Under General settings > Housekeeping interval, enter the number of days after which you want to provide housekeeping.

4. Scroll down to the Options section.

5. Under Visit options, uncheck Check-in makes space dirty. 

6. Click Save.

How to adjust the housekeeping interval for a space category in a hybrid property

If your property is a hybrid property, which means a mix of rooms and apartments, you can adjust the housekeeping interval for a single space category instead of for the whole stay service. To adjust the housekeeping interval for a space category:

1. In Mews Operations, go to the main menu > Settings > Services.

2. Click the stay service for which you want to adjust the setting, for example Apartments.

3. Click Space categories.

4. Click the space category for which you want to change the housekeeping interval.

5. Scroll down to Housekeeping interval.

6. Enter the number of days after which you want to provide housekeeping.

7. Click Save.

 

After you save the Housekeeping interval, housekeeping for the long-stay reservations of the service or space category you changed is provided after the number of days you entered, instead of daily. 

 

You can learn more about how to book a long-stay reservation in Create a long-stay reservation.