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Understanding the different items on your Mews invoice
The following table details items on your Mews invoice and what they mean:
| Items | Meaning |
| Mews Platform Room space monthly fee | Monthly invoice for the amount of Rooms set up in Mews. |
| Mews Package Bed space monthly fee | Monthly invoice for the amount of Rooms set up in Mews. |
| Mews Platform Site space monthly fee |
Monthly invoice for the amount of spaces set up in Mews Spacetime, for example, offices and parking spots. |
| Prepayment Package Fee |
For example: Prepayment Package Fee 16.99*36 -12.03% -10% Annual prepayment invoice with price per room (16.99) * amount of rooms (36) - negotiated discount (12.03%) - 10% annual prepayment discount. |
| Mews Package Adjustment to minimum | Mews has minimum pricing in place. When you see an adjustment to the minimum line on the invoice, you fall under our minimum pricing based on price x rooms, and you need an adjustment to get there. |
| Stripe/ Adyen Mews Payments card fee | Mews charges a card protection and tokenization fee for every card tokenized and stored in Mews. Mews tokenizes and stores a card every time new credit card data is provided to Mews. You can learn more about how Mews calculates the card protection and tokenization fee here. |
| MewsPay commission | A Mews Payments fee is the contractual rate of commission for using the Mews Payments payment processor, which Mews automatically subtracts from your Stripe or Adyen account. At the beginning of each month, Mews sends an invoice for these fees, which you can then pass on to your accounting team. |
| MewsPay Commission adjustment |
Mews estimates the amount of commission you need to pay based on the previous month. Once Mews receives the actual fees from Stripe and Adyen, the system automatically adds them to the Payment report export. The system then adjusts them in the Mews Payments balance report. Note: Commission adjustments only apply for Stripe accounts and only for Visa and MasterCard payments. If your property has a negative account balance, commission adjustments can not go through until it is positive. |
| Online Installation & Training Fee | Mews charges a fee for Deployment and Adoption. This is the remote installation fee. |
| Onsite Installation & Training Fee | Mews charges a fee for Deployment and Adoption. This is the onsite installation fee. |
| MewsPay chargeback fee | Mews charges a set amount mentioned in the contract per chargeback transaction. |
| Mews Payment terminal: Monthly flat fee | You buy the Mews terminal from Stripe/ Adyen and pay the fee over 12 months. |
| Mews Payment terminal: Stripe/ Adyen terminal processing fee | Mews charges a set amount mentioned in the contract for every transaction processed with the Stripe/ Adyen terminal. |
| Mews Integration | Paid integration from the Mews Marketplace, such as iDEAL. |
| Mews Guest Portal Monthly flat fee | Monthly invoice for the Mews Guest Portal. |
| Mews Booking Engine Commission | Mews Booking Engine monthly commission. |
| Mews Integration Monthly flat fee Mews Premium Support | Mews Premium Support monthly fee. |
| Mews Integration Resource tier fee Mews Analytics | Mews Analytics monthly fee. |
| Mews First custom Monthly flat fee InvoiceExpress | Mews can charge for custom integrations bought on the Mews Marketplace, such as InvoiceExpess. |
| Invoice download | Mews can offer the service to download all bills and invoices from your live environment once you offboard with Mews. |
| Channel Manager Fee - Cubilis Prepayment | Channel Manager Fee - Cubilis Prepayment |
| Prepayment Package Fee 2.99*60 old contract, 181 days Prepayment Package Fee 2.99*60 PAID 1271301 Prepayment Package Fee 3.99*34 -10%, 13.49*10 -10% new contract | These multiple lines are related to re-contracting. The first line is the already paid and used portion of the old contract and, therefore, previously done prepayment. The second line is the already paid but unused portion of the old contract and, therefore, previously done prepayment. This is the amount Mews uses as a balance to prepay your new contract prepayment, which the invoice mentions on the third line. |
You can learn more about Mews invoicing here.