How do monthly platform payments work?

Mews settles all customer invoices for platform fees through automatic settlement against the payouts by default. Mews automates the process for you by deducting the amounts from your Mews Payments balance. 

To check your current balance in Mews Operations, navigate to the Main menu   > Finance > Mews Payments balance.

How are the fees charged if I have insufficient funds in my Mews Payments balance?

 

If your Mews Payments balance has insufficient funds or is below zero, Mews sends an invoice from which you can pay, by:

 

• • Credit Card: The payment link is on the invoice.
  • Wire transfer: The bank details are on the invoice.

 

 

Note: If Mews is yet to onboard your property fully, the system cannot settle against your Mews Payments balance. You need to pay the following invoices by credit card or wire transfer:

 

• • Onboarding fee invoice.
  • Proforma for annual prepayment.

You can learn more about the Mews Payments balance report here.