What is Mews Payments?

 

Mews Payments is a payment gateway where it is possible to charge credit cards online without the use of terminals. It is also known as an e-commerce platform within Mews.

This improves the guest experience, saves significant time for the reception and reservations departments and increases productivity at your property.

 

 

How does Mews Payments work?

 

1. The guest provides their credit card details at the moment of booking.

2. The card is tokenized and stored under the guest’s profile.

3. The hotel can charge the card or create a preauthorization at any time.

 

 

Benefits of Mews Payments

 

• Mews Payments tokenizes and stores every payment card using an external tokenization vault, making it 100% PCI compliant. PCI compliance
• You can charge the credit card directly through Mews PMS and at the same time no one can access the credit card details.
• You can go mobile and take payments anywhere at any time.
• Mews Payments brings automation in processing payment deposits and preauthorizations, saving the reservations department, and reception time and reducing human error. For example, non-refundable rates can now be set up to charge the credit card at the time of booking as it already knows the rate value and has the credit card details.
• Mews handles the chargebacks on the hotels' behalf after submitting evidence.
• The credit card is not stored within Mews or in the hotel. All card details are stored with our payment providers who have the responsibility of securing them.
• You can store multiple credit cards for each guest.
• Credit card details are only requested once.
• The one-click payment option allows you to immediately charge the credit card and close the bill no matter how many items are requested.

 

For more information on payment automation, check the following article: How to set up payment automation in Mews Operations

To learn how to make a refund via Mews Payments, check the following article: How to refund a credit card payment via Mews Payments?