Why hasn't my monthly invoice been settled against the Mews Payments payout?
Mews Payments balances are different every day, and automatic settlements can be processed only in the case of a positive Mews Payments balance.
Monthly invoicing is done on the first day of the month, if that day the Mews Payments balance is insufficient, the invoice cannot be settled and needs to be paid manually. You can make the payment via credit card using the link provided on the invoice.
You can check your Mews Payment balance using the Mews Payments Balance report.
To activate the automatic settlement for your property, submit a request to the Mews Support team.
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