What are the Mews University Learning paths?

Mews University

Learning paths in Mews University are curated series of courses tailored to meet the needs of various roles within the hospitality industry.

Key features of learning paths:

Tailored content: Each learning path is customized to address the specific requirements of different roles within the hospitality sector.
Multilingual support: Learning paths are available in multiple languages to cater to a diverse user base.
Flexible learning: Users can learn at their own pace and save their progress to accommodate individual schedules.
Engaging content: Learning paths offer a variety of resources, including written content, videos, hands-on exercises, and quizzes, ensuring an interactive and impactful learning experience for all users.

Mews PMS Learning paths

When property administrators create profiles in Mews Operations, they’re prompted to assign a role to each member. Based on their selection, employees are automatically enrolled in learning paths that best fits their role and their day-to-day needs in Mews. New users have 14 days to complete these learning paths.

Learning path	Content	Languages available	Assigned to
Mews Basics (formerly "Welcome to Mews")	Mews Basics: Overview, Profiles, Billing and Payments	EN, DE, NL, ES, FR	All Mews PMS users
Finance Manager	Rates, Finance, Billing & Rebates, Payments, Finance Reports.	EN, DE, NL, ES, FR	Finance Managers
Front office agent	Front Office, The Timeline, Customer profiles, Reservations, Availability blocks, Billing & Rebates, Payments, Housekeeping, Guest & Reservation Reports	EN, DE, NL, ES, FR	Front Office Agents
Front office manager	Same as Front Office Agent + Setting up employees + Companies & Travel agencies, Reports for Front Office Managers	EN, DE, NL, ES, FR	Front Office Managers
General Manager	Reservations and Customer reports, scheduling reports, Setting up employees	EN, DE, NL, ES, FR	General Managers
Housekeeper	Housekeeping	EN, DE, NL, ES, FR	Housekeepers
Housekeeping manager	Housekeeping, Reports for Housekeeping Manager	EN, DE, NL, ES, FR	Housekeeping Managers
Property administrator	General Mews account setup, Employee, Space, Accounting, Product, Service, and Rate setup, Travel agency contracts, 'Go live' prep, Scheduling reports	EN, DE, NL, ES, FR	Property Administrators
Reservations agent	Travel agency contracts, Rate setup, Creating reservations, Customer profiles, Timeline, Check-in/check-out, Basic and advanced billing, Reservation and Customer reports	EN, DE, NL, ES, FR	Reservations Agents
Reservations & revenue manager	Same as Reservations Agent, but includes information on setting up employees and Financial, Chargeback, and Manager reports.	EN, DE, NL, ES, FR	Reservations & Revenue Managers

Mews POS Learning paths

When Mews University profiles for Mews POS users, they are automatically enrolled into one of the below learning paths.

Learning path	Content	Languages available	Assigned to
Mews POS: Learning path for Managers (Admin)	Back Office, Inventory Management, Digital Ordering.	EN, DE, FR	POS Managers and Admins
Mews POS: Learning path for Users	Front Office, Digital Ordering	EN, DE, FR	POS Users

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What are the Mews University Learning paths?

Mews PMS Learning paths

Mews POS Learning paths

Other Mews University content

What are the Mews University Learning paths?

Mews PMS Learning paths

Mews POS Learning paths

Other Mews University content

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