Mews uses 3DS authentication to keep you compliant with PSD2. 3DS requires users to authenticate payments by entering a code or password sent to them.
The following payments aren't authorized with 3DS in Mews unless requested by the issuing bank:
- Payments made in response to a payment request you send to your guest.
- Payments made during online check out.
- Payments made in the Mews booking engine.
If you want these payments to be 3DS authorized by default, you can reach out to Mews Support to turn it on for you. What does this mean for you?
- You are protected from fraudulent chargebacks; guests can't claim that a fraudulent payment was made if they validated the payment with 3DS.
- Your conversion may be affected; some guests and banks may be unprepared or inexperienced with 3DS authentication, which could lead to fewer successful payments.