Connecting your TLJ key encoders to Mews Operations is a great way to cut down on check-in time and simplify processes. After you set up the TLJ integration, you can cut keys directly in Mews Operations without ever needing to use the TLJ application.

Note: You need to specify whether Mews Connector should act as the Client end of the connection or the Server end. To do this:

1. Go to Settings > Property > DeviceHubs.
2. Select the device name.
3. Under Features, select Fias server.
4. Click Save.

In this article you can learn about:

• System requirements
• How to set up the TLJ integration
  • Step 1: Set up the TLJ application
  • Step 2: Set up the integration in Mews Connector
  • Step 3: Create the integration in Mews Operations
  • Step 4: Set up the TLJ key cutters
  • Step 5: Map the TLJ key cutters in Mews Operations
  • Step 6: Activate your key cutters
• Troubleshooting

System requirements

To set up the TLJ integration, you need:

• A TLJ license that supports PMS connection: If you don't have a TLJ license that supports PMS connections, or you are not sure, contact TLJ support to request an upgrade.
• To install both the Mews Connector and the TLJ lock server, on the same computer at your property. If you have not installed the Mews Connector at your property yet, you can see our help article about how to install it here. 

TLJ Lock Server

• You need to access the on-premise computer where you installed both Mews Connector and the TLJ Lock Server.
• You also need access to the TLJ Hotel Lock Management Software application and to the local disk for each computer where a key cutter or key encoder is installed; and finally,
• You need access to Mews Operations in the cloud.
   

How to set up the TLJ integration

Step 1: Set up the TLJ application

1. Open the TLJ Hotel Lock Management Software application
2. Go to Hotel layout setting > System parameter setting
3. Under FDL interface setting, note the settings

• Confirm IP address of PMS server is set to 127.0.0.1
• Make a note of the value for the Port of PMS server, e.g. 2887, you need this in a later step.

Step 2: Set up the integration in Mews Connector

1. In Mews Connector, go to Settings.
2. Select Fias settings.
3. In Fias server port, enter the port number taken from the TLJ application, for example 2887.
4. Leave Client mode unticked.
5. Select Enabled.
6. Click Save.

Step 3: Create the integration in Mews Operations

1. In Mews Operations, go to the main menu  > Marketplace
2. In the Facility management category, go to the Key cutter integration and click Explore.
3. Click Connect integration.
4. In the Name field, enter “TLJ”.
5. In the URL field, enter 127.0.0.1:<port number>, where the port number is the ‘Port of PMS server’ from the TLJ application, for example, if the port number is 2887, enter 127.0.0.1:2887.
6. Leave the Username and Password fields empty
7. Click Create
8. Click OK

Step 4: Set up the TLJ key cutters 

Repeat the following process for each key cutter or encoder. In each case, you need the Front Desk Name from the TLJ key cutter or encoder, and set that up in Mews to correctly map  each key cutter.

For each key cutter or encoder:

1. On the computer where the TLJ key cutter is installed, go to Program Files > Hotel Lock and run ini.exe to obtain the Front Desk Name. Make a note of this value for later.

If you’re having trouble finding the computer folder, learn more about your computer's local disk/hard drive.

2. In Mews Operations, locate the TLJ integration.
3. Click on Edit to go to the settings page. 
4. Click Key cutters and click the + button.
5. In the Name field, enter a name for the key cutter based on where it is located or a name that your staff can easily understand.
6. In the Identifier field, enter the Front Desk Name taken from the TLJ ini.exe settings.
7. In the Data JSON field, enter the following: { "Type": "FiasProtocol" }.

• In a hostel environment, where you need to create duplicate keys for guests arriving at different times, enter { "Type": "FiasProtocol", "DuplicateKeyAllowed": "True" }

8. Click Create.

Step 5: Map the TLJ key cutters in Mews Operations

If the space names or room numbers are not exactly the same in both Mews Operations and the TLJ application, for example, “004” and “4” is not an exact match, then you need to create mappings for them. If the two have identical names, then you can skip this step.

1. In Mews Operations, locate the TLJ integration.
2. Click on Edit to go to the settings page. 
3. Click Key cutter mappings and click the + button.
4. Under Room, select a space name or room number from the drop-down list.
5. In the Lock identifier field, enter the corresponding space name or room number as it appears in the TLJ application
6. Click Create.

Repeat steps 1 - 6 above for every space name or room number that you need to map.
 

Step 6: Activate your key cutters

1. In Mews Operations, go to the main menu  > Marketplace > My subscriptions.
2. Next to your key cutter integration, click on Edit to go to the settings page. 
3. Select the Enabled checkbox.
4. Click Save.

Troubleshooting

If your encoder isn't creating keys,

• check the Device Commands Queue to find out the reason.
• copy the link in the Notes or search by the response message.