What are the door lock protocols and key creation message formats?

The Mews Connector application communicates with your door lock software using a protocol that your lock software accepts. The protocol is like a language, it defines the format in which the Mews Connector application sends the key creation message to the lock software.

 

Read about how key cutter integrations work.

 

What protocol does my door lock / key cutter software use?

 

Mews works with:

 

• FIAS,
• Industry Standard Protocol,
• Assa Abloy's Web API (for Visionline),
• Vision's own protocol,
• Hotek.

 

In the key cutter set up guide related to your lock software, you can find a section that describes what script to enter in the Data JSON field of your key cutter configurations in Mews. This tells you which protocol is used.

 

What information is sent from Mews Connector to the lock software for key encoding?

 

Vision

key type, encoder ID, first name, last name, user group, user type, room number, card count, arrival (yyyyMMddhhmm), departure (same date-time format)

 

FIAS

card count (how many cards to be made), reservation number, key encoder ID, key type (e.g. new or duplicate), room number, key encoder ID (again), departure date, departure time (HH:mm), arrival date, arrival time (HH:mm), time now, guest name (first & last)

 

Hotek - physical keys

destinationAddress (the encoder), sourceAddress, key type, room number, guest name, arrival, departure, card count, common door, guest ID, extra sector

 

Hotek - mobile keys

sourceAddress, key type, room number, guest name, guest email, arrival (yyyyMMddHHmm), departure, card count, common door,

 

IndustryStandardProtocol - physical keys

key type, arrival (HHddMMyy), departure, encoder address, room number, card count

 

Note: for key cutters using the IndustryStandardProtocol, keep in mind that the time format in this protocol does not include minutes, time is only counted by the hour. For example, if the reservation departure time is 11:30am, the key cutter receives 11:00am.

 

 

IndustryStandardProtocol - mobile keys

key type, telephone number, room number, arrival, departure

 

Visionline 

door id, encoder id, expiration date

 

 

 

To learn more, check the List of key cutter related articles for Mews.