Trusted Device Authorization is a feature that enhances account security by ensuring that only approved devices can access a particular Mews account. You can authenticate multiple devices as trusted when logging in to Mews. Enable this feature when you first access Mews from a new device or location, using the link shared with you via email to approve each device securely. You can enable the feature via the Security screen in Mews Operations. You can learn more about managing your trusted devices here.   

 

Note: 

• Properties that enforce Single Sign-On (SSO) do not require device authorization. 
• You need to authorize each device you use to access your Mews account. 

 

You can learn more about securing your Mews user accounts here.  

 

In this article, you can learn about: 

• How to enable Trusted Device Authorization
• How to add a new trusted device with Trusted Device Authorization  
• • Trust device 
  • Reset password  
• How to manage trusted devices with Trusted Device Authorization

 

How to enable Trusted Device Authorization

To enable the feature:  

1. In Mews Operations, go to the main menu  > Settings > Property > Security: 

2. In the Device authentication section, click Manage.  

3. In the side-panel that opens, click the Required device authentication slider switch to turn it on. 
4. Click Save. 

This enables the feature. You can see Trusted Device Authentication is now Active. You and your users can now add a new trusted device by following the steps below. 

 

How to add a new trusted device with Trusted Device Authorization   

To add a new trusted device: 

1. On the device you want to authorize, go to the Mews log in screen:

2. Type to enter your login credentials, as below: 

3. Click Continue.  
4. If you are logging in from a new device, you can see the following screen:  

5. Check your email inbox for an email titled “Login from new device” sent by Mews.  

Note:  

• • If you don’t receive an email, click Resend email.  
  • If the email is not in your inbox, check your spam folder. If you still don’t receive an email after clicking Resend email, contact Mews Support. 

Trust device 

6. Open the email and review the details, then click Trust device. 

7. This authorizes your device to access your Mews account. 

 

8. You can see the following confirmation screen:  

Reset password 

9. If the login attempt was not made by you, click Reset password in the email. This takes you to the following screen: 

10. Type to enter your email in the Email address field.  
11. Click Continue. This takes you to the following screen:  

Check your email to follow the steps to reset your password. You can learn about tips for creating a secure password here.  

 

How to manage trusted devices with Trusted Device Authorization 

You can learn how to manage and remove trusted devices from your Mews account, and if you are an admin, how to remove trusted devices for your users here. 

 

 

You can learn more about securing your Mews Operations user accounts here.