The Charge and close button on the Billing tab of the Customer management screen is a one-click action that Front Desk staff can use to charge a selected payment card attached to the customer profile and prepare the bill for review and close. Staff can charge and close bills whenever the customer requests. 

 
In this article you can learn about:

• How to charge and close a customer bill  
   

How to charge and close a customer bill  

 

To charge and close a customer bill in Mews Operations:

1. Click on any customer profile or enter the customer's name in the Mews Dashboard search bar.
2. Go to the Billing tab. Locate the bill you want to settle.
3. Click the Charge and close button. Note: Mews only displays the Charge and close button when the guest profile has an attached payment card.
4. Select the correct payment card from the dropdown list. Note: The dropdown displays all payment cards attached to the customer's profile.
5. To charge the card and close the bill, click Confirm.
6. Mews displays the Review and close screen. Review the bill and update with any additional information.
7. To close the bill, scroll down and select Close.

 
 

You can learn more about taking payments here.