How to create passkeys for your Mews account

Passkeys are a secure and easy way to log into your Mews account without relying on email or two-factor authentication. You create a passkey once and use it to access your account from devices like your phone, browser window, or tablet. You set up a passkey in your user account via the Privacy and security section. You can create one or multiple passkeys to simplify your login process, which is helpful if you often use shared devices or don’t have email access. Learn more about passkeys. 

 

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Note
  • Starting April 23, 2026, all admin users in Mews must use passkeys.
  • Passkeys work in Firefox, but support remains limited. Firefox stores passkeys using your device’s operating system, instead of an internal password manager. If your IT department disables tools like Windows Hello or Apple Keychain, Firefox cannot store passkeys. In that case, use a hardware key, for example, Yubikey or save a passkey on your mobile device. 
  • For the best experience, use a browser like Chrome or Edge, or use a dedicated password manager like 1Password. 
  • If you encounter issues saving your passkey to Google Password Manager, check its settings and enable the Use and save passwords and passkeys from your Google Account option. 

 

How to create a passkey for your Mews account 

You can create passkeys for multiple devices, for example, your phone, tablet or computer browser. 

 

To create a passkey for your account: 

  1. In Mews Operations, click your profile icon in the top right corner. 
  2. Select Account, then go to the Privacy and security section. 
  3. Locate the Passkeys section and click Create passkey. 

Create passkeys - privacy and security screen  

  1. Follow the steps to determine how you want to store your passkey. The specific options depend on your system configuration. You can learn more about the different types of passkeys in the Passkey FAQ help article.
    • Browser passkey: The system asks you to enter a PIN , security key or biometrics.
    • Password manager passkey: The system asks you to store your passkey in your existing password manager.
    • Phone passkey: The system asks you to scan the QR code with your phone. Note: You can also scan the QR code with your 2FA app.
    • Hardware security key: The system asks you to insert your security key into the USB port. 

Create passkey on phone or tablet

  1. Follow the on-screen steps. For example, if you're using a browser, confirm your choice with a fingerprint or device PIN. 
  2. After you complete the setup, your new passkey appears in the list of active passkeys. 

 

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