You fiscalize an invoice when a guest pays their bill to ensure compliance with French e-invoicing regulations. You can do this in Mews Operations, in the customer profile and the Fiscal record report. You do this to issue the invoice and confirm the fiscalization service accepts it. 

In this article, you can learn about:

• How to close and fiscalize an invoice
• How to verify the fiscalization status

How to close and fiscalize an invoice

Note: This article assumes you already connected and enabled the French e-invoicing integration.

To close and fiscalize an invoice:

1. In Mews Operations, open the customer profile.
2. Click the Billing tab and select the bill.

3. You can:
   • Click Process payment or Add external payment to add a payment, or
   • Click Close to close the bill without payment. 
4. Click Close & send.

5. On the Review before closing screen, verify the Tax identifier field and the guest address. Note: For business profiles, ensure you include the SIREN number and format it correctly without any spaces between the digits. You cannot leave this field empty and it must meet the minimum required length. 
6. Close the bill.

Note: The postal code must have at least five digits or Mews displays an error message. 

The bill appears under Closed bills with a green Balanced badge and a EUR 0.00 balance if the invoice is paid. You can only close an invoice if you add a payment or you issue an invoice. You can now verify the fiscalization status of the closed invoice.

How to verify the fiscalization status

To verify the fiscalization status:

1. In Mews Operations, go to the main menu > Finance > Fiscal record report.
2. Locate the closed invoice.
3. Wait a few seconds and refresh the page.
   • The status shows Pending while the fiscalization service processes the invoice in the background.

• • The status changes to Success when the invoice fiscalizes correctly and requires no further action.

• • If an error occurs, the error message displays on the same row in the report.

You can now confirm the invoice is successfully fiscalized.