How to match a Payment request with negative balance with the Payment report?

The Payment request always matches the balance you have in the Mews Payments balance report. 

 

To match the negative balance with the Payments report, follow these steps:

 

1. Navigate to the Main menu > Finance > Payment report. 
2. Apply the following filters:
   1. Mode, Created.
   2. Status, Charged.
   3. Filter, Gateway CC Payments, Apple Pay, Google Pay, iDeal (if you have the integration).
   4. Integration, select the integration that has a negative balance.
3. Click Export > Export to Excel.
4. Download your Payment Report export.
5. Open the file and go to the Credit card payments tab.
6. The total of the column Settlement matches your negative balance.