How to match Reservation and Accounting reports?

The discrepancy between the Reservation and Accounting reports is due to some of the items on the reservations being consumed on a day other than the day of arrival. 

 

These are the filters you should apply for both reports to match:



In the Reservation Report, set the following filters:

  • Mode: Totals.
  • Filter: Overlapping.
  • Start: Occupancy start date and time, for example, 01/10/2021 and 15:00.
  • End: Occupancy end date and time, for example, 01/11/2021 and 11:00.
  • Options: Include space charges.


 

In the Accounting Report, set the following filters:

  • Type: Consumed.
  • Mode: Detailed.
  • Start: calendar start date and time (as per the above example, 01/10/2021 and 00:00).
  • End: calendar end date and time (as per the above example, 01/11/2021 and 00:00).
  • Group by: Service.
  • Service: Stay.

Click on View report and look for the Nights section to see the matching amount. 
 

 

Note:

  • If an item has been rebated but the original charge has not been canceled, that revenue will still be in both the Accounting and the Reservation report.
  • If an item has been rebated but the original charge has been canceled, that revenue will not be in the Reservation report but will still show on the Accounting report as rebated.
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