France requires businesses to submit business-to-consumer transaction data electronically through an approved reporting platform. As an admin user, you register your business for France e-Reporting in Mews POS to meet this requirement. You do this when setting up your French property, and you can access the registration form in the Business and Legal section of the Mews POS back office.

 

What France e-Reporting does:

 

Once your registration is active, every closed invoice and its payments are reported for you automatically. This means reporting happens in the background, with no manual submission needed.

 

In this article, you can learn about:

• How to register for France e-Reporting in Mews POS

  • Prerequisites

  • Where to find the registration form

  • How to complete merchant registration

    • Step 1: Submit your company and representative details

    • Step 2: Sign and upload your documents

  • Connection statuses

  • Invoice and payment reporting statuses

  • Chain merchants sharing a SIREN

 

How to register for France e-Reporting in Mews POS

Prerequisites

Before you start, make sure you have:

• Your business's legal company name and registered address.

• Your SIRET number. This is 14 digits: your SIREN plus a 5-digit establishment code.

• Your VAT regime: real normal monthly, real normal quarterly, simplified, or franchise.

• Your legal representative's full name, role, email, and a personal ID document.

• A way to print, sign, and scan a document.

Where to find the registration form

1. In Mews POS, go to Settings.

2. Open Business and Legal.

3. Select the France e-Reporting section.

 

How to complete merchant registration

Registration has two steps.

Step 1: Submit your company and representative details

1. Fill in your company information: company name, SIRET, address, postal code, city, and country.

2. Select your VAT regime.

3. Fill in your legal representative's details: first name, last name, role, email, and personal ID.

4. Select Register.

Mews POS generates an unsigned mandate agreement for you to download.

Note: Once you submit this form, these fields cannot be edited. If you need to change anything later, delete the registration and register again.

 

Step 2: Sign and upload your documents

1. Download the unsigned agreement from the registration page.

2. Print it and have your legal representative sign it.

3. Scan the signed copy.

4. Upload the signed agreement, along with a photo of your legal representative's ID (front and back).

5. Select Submit.

Your documents are sent for verification. Once approved, your status changes to Connected and invoice reporting starts automatically.

 

Connection statuses

Status	What it means
Pending	Your documents have not been submitted yet, or they have been submitted and are awaiting confirmation.
Connected	Your registration is active. Invoices and payments are being reported.
Error	Registration failed, or a previously active connection is no longer valid.

If your status shows Error after previously being Connected, contact the Mews Support Team. You do not need to take any other action first.

 

Invoice and payment reporting statuses

Once your registration is Connected, every closed invoice, including credit notes and cancellation invoices, is picked up automatically and reported, along with its payments.

 

Invoice state	What it means
Pending	Queued for submission.
In progress	Submitted and awaiting confirmation.
Success	Confirmed. Reporting is complete for this invoice.
Error	The report was rejected or failed. A brief connectivity issue on the Mews side does not cause this on its own.

Note: Payments are reported separately, once their invoice reaches Success. Each payment is reported once and never re-sent.

Chain merchants sharing a SIREN

If your business already has an active connection through another property using the same SIREN, or through a Mews PMS Compliance Suite subscription, registering in Mews POS reuses that same connection. Your registration resolves immediately to Connected, with no signing or document upload needed.

 

You can now register your business for France e-Reporting in Mews POS. This means you can rely on automatic reporting for every closed invoice and its payments, without submitting anything manually.