Mews Terminal A1 is a payment terminal that you use to process secure in-person payments at your property. You set up the terminal when you receive a new device and want to start processing payments in Mews Operations. You complete the setup on the terminal device and connect it to your network so it can communicate with the payments platform.

 

Mews Terminal A1 includes:

• Secure card and contactless payments
• Keypad navigation for terminal controls
• Wi-Fi connectivity
• Transaction reporting and diagnostics tools
• Compact design for front desk use

In this article, you can learn about:

• How to set up your Mews Terminal A1
  • Prerequisites for the setup
  • Step 1: Check the packaging and the terminal for damage
  • Step 2: Turn on the terminal and prepare the device
  • Step 3: Connect the terminal to your network
  • Step 4: Rename your terminal

 

How to set up your Mews Terminal A1

Prerequisites for the setup

To use Mews Terminal A1, you need:

• Mews Operations
• Mews Payments active on your Mews account
• At least one Mews Terminal A1

 

If Mews Payments is not active on your account, contact your Customer Success Manager.

 

Step 1: Check the packaging and the terminal for damage

When you receive the terminal:

1. Verify that the shipping box is unopened and the security seal is intact.
2. Verify that the serial number on the terminal matches the serial number on the box, and that it matches the serial number in Mews. To verify the serial number:

   1. In Mews Operations, go to the main menu  > Marketplace.

   2. Find the Mews Payments - Terminals integration and click Edit to go to the Settings page.

   3. Under Payment terminals, you can find the serial number.

3. Use the track and trace link to confirm that the carrier marks the terminal as delivered.
4. Open the box and remove the terminal.
5. Verify that the serial number on the terminal matches the serial number on the box.
6. Inspect the terminal for tampering. Check for missing screws, additional wires or labels, holes in the device, or anything attached to the terminal.

Note: If any of these checks fail, contact Support immediately and do not use the terminal.

 

Step 2: Turn on the terminal and prepare the device

To turn on the terminal:

1. Connect the terminal to a power supply.
2. Press and hold the power button until the display turns on.
3. On the welcome screen, select your language.

 

Note: During the first startup, the terminal may update its configuration. This process can take several minutes.

 

Step 3: Connect the terminal to your network

You connect the terminal to the internet so it can communicate with the payments platform.

 

To connect to Wi-Fi:

1. On the setup screen, select the arrow button.
2. Select the plus sign to add a network.
3. Turn on the wireless network toggle.
4. Select your network from the list or add it manually.
5. Enter the network password.
6. Select confirm.

The terminal connects automatically and displays a Wi-Fi icon.

 

To update network settings later:

1. Select Settings and then Network.
2. Enter your passcode.
3. Select Wi-Fi.
4. Turn Wi-Fi on or off, or add another network.

 

Note: Use secure and password-protected networks. Public networks may prevent payment processing.

 

Step 4: Rename your terminal

1. In Mews Operations, go to the main menu > Marketplace
2. Find the Mews Terminals integration and click Edit to go to the Settings page. The system displays a list of terminals with the serial numbers.
3. Click a serial number and enter a name for the terminal, for example, Front Office 1.
4. Click Save.

This completes the setup of your Mews Terminal A1. You can now process payments in Mews Operations.