Billing automation in Mews Operations enables you to set up rules to automatically create and assign bills to owners. To prevent unexpected changes or modifications to a reservation, billing automation is configured so that you cannot have more than one automation rule operating on a single reservation. 

If you try to create a new billing automation with configuration rules that conflict with an existing automation, the system prevents you from creating the new automation. You need to remove any conflicts with existing rules before you can create your new automation. This article explains how Mews checks for automation conflicts, and how you can resolve these conflicts to complete the creation of a new automation.

Note: To create and edit billing automations, users require permissions to edit their property and need the ‘Create and manage travel agency contracts’ permission enabled.

In this article you can learn about:

• Creating a new billing automation which conflicts with an existing one
• Resolving billing automation conflicts

Creating a new billing automation which conflicts with an existing one

1. Follow the steps here to create a new billing automation.
   
   
2. When you configure a new billing automation and click Next, Mews checks that your automation does not conflict with any existing automations. A reservation cannot have more than one automation acting on it. 
   
   If you attempt to create a new automation which conflicts with an existing one, the system prevents you from saving it until you make the necessary changes to resolve any conflicts.
   
   
3. If one or more conflicts exist, the Conflict settings side-panel appears:
   
    
4. A dialogue at the top of this window indicates how many other billing automations conflict with yours.
   
    
5. Under Configuration in conflict with existing rules you can review which bookable services, companies or travel agencies present in your new billing automation are associated with an existing automation. 
   
    
6. Under Existing rules in conflict you can review the existing billing automations which would conflict with yours. Click  to expand the automation and view a summary of its configuration.
   
    

Resolving billing automation conflicts

You need to remove any conflicts with other billing automation rules before you can proceed with the creation of your new automation.

To remove conflicts, under Configuration in conflict with existing rules:

• Click X next to the name of a single conflicting service, company, or travel agency, or
• Click X Clear all to remove all conflicting services, companies, or travel agencies from your automation. 
  
  

 

Note: Clearing a service or company from this window removes it only from your automation. It does not modify any existing automations.

Once all conflicts are removed, the Conflict settings window will automatically refresh and notify you with the following dialog:

 

Now you can proceed to continue creating your new billing automation. Click Cancel to close the conflict settings dialogue, and Next to proceed to the next steps of automation creation.

 

You can learn more about how billing automations affect reservations in our FAQ article here.