Troubleshooting Expedia Collect tax charges for Quebec

In Mews Operations, only the following taxes are supported in Quebec for direct reservations or through a channel manager:

• Lodging Tax: 3.5%
• Lodging Tax: 3.5$
• Goods and Services Tax, or GST, at 5%
• Quebec Sales Tax, or QST, at 9.975%

Properties usually have to charge a 3.5% lodging tax on the subtotal, then on top of the subtotal plus the lodging tax, they have to charge 5% GST and 9.975% QST. This currently results in properties receiving wrong prices in Mews.

For example, for a subtotal of $100, properties charge and remit $3.50 lodging tax and then $5.175 GST (5% of $103.50) and $10.32 QST (9.975% of $103.50).

However, for Expedia Collect reservations, Expedia must charge, collect, and remit the 3.5% lodging tax instead of the property, but properties still have to remit the 5% GST and 9.975% QST calculated on the lodging tax collected by Expedia.

For example, for a subtotal of $100 in Expedia Collect, properties must charge and remit $0 lodging tax, $5.175 GST (5.175% of $100) and $10.32 QST (10.32% of $100).

There are two workarounds to have the correct prices reflected in Mews for Expedia Collect reservations:

Workaround 1

1. Create two accounting categories: "GST Expedia tax" and "QST Expedia tax". How to create an accounting category in Mews Operations.

2. Create a product category. Create or delete a product category.

3. Create two products: "GST Expedia Collect" and "QST Expedia Collect". Create or delete a product.

4. Create an independent rate without taxes. Create and configure a rate.

5. Create a product rule with the two products. How to create a rate with a product included in Mews Operations.

Workaround 2

1. Create one accounting category: "LT Expedia VCC".

2. Create a product category.

3. Create one product without any taxes (-3.50%): "LT Expedia".

4. Create a product rule with this product "LT Expedia".