Merchant contact information in Mews POS for customer feedback

Note: The information in this article is informative only. Consult your financial institution and accountant for the official information.

Customers need your contact information so they can:

• give valuable feedback,
• return the goods,
• file a complaint, or
• ask for information about the product/ service.

You need to clearly highlight your contact information on the webshop page and make it easily accessible at any time. Note: An e-mail address is not enough, you need to provide additional contact information. 

Recommended contact information:

• a telephone number
• a mobile phone number
• an e-mail
• a fax number