The Mews Connector application runs locally and not in the cloud. It allows Mews Operations to connect with local devices, such as printers and key encoders, so that you can directly send commands from Mews to your devices. DeviceHubs is the page in Mews Operations where you create and Mews maintains your Mews Connector integration setup(s) in the cloud.

If you need to uninstall the Mews Connector application you can follow the procedure in this help article. It is also important to keep your DeviceHubs page clean by deleting old set ups. You can do this by deleting the Mews Connector set up from the Marketplace in Mews Operations.   

In this article you can learn about:

•  How to uninstall the Mews Connector application from:
  • MS Windows
  • Marketplace in Mews Operations
    • Delete DeviceHubs and unneeded connectors

How to uninstall the Mews Connector application from: 

MS Windows

1. In your MS Windows search bar, type in and search for the Mews Connector app. 
2. Click on Open file location.
3. Right click on the Mews Connector app shortcut icon as you can see below. Click again on Open file location. This opens the folder where the Mews Connector app has all its logs and other related files.  
4. Scroll down to the unins000.exe file and double-click on it.  

5. If the system asks if you want to allow this application to change the system, click Yes. This starts the uninstall process of the Mews Connector app.

Marketplace in Mews Operations 

Mews does not automatically delete unused setups. You need to delete old ones to avoid confusion when troubleshooting. To delete Mews Connector application from the Marketplace:

1. In Mews Operations, go to the main menu  > Marketplace > My subscriptions.
2. Locate the Mews Connector app and click Edit to go to the settings page.   
3. To delete the application, click  Delete. 
4. Click Delete to confirm deletion.

Delete DeviceHubs and unneeded connectors

Unused DeviceHubs and connectors can cause confusion and lead to future issues. Delete them after uninstalling the Mews Connector application.

Note: Deleting a DeviceHub removes all connected devices. Make sure you no longer need these connections before deleting.

You can learn more about DeviceHubs here.