House use

The House use feature is intended for internal use (showroom, training, friends, employees, etc.).

 

• These rooms are removed from availability and are not bookable by customers. 
  Note: The space is only removed from availability if the House use overlaps with the Occupancy start time of the bookable service. For example, if the occupancy start time is 15:00, and the house use booking is set for 12:00 - 14:00, the space still appears as bookable to customers. If you do not want this space to be bookable by customers on this date, ensure that your House use overlaps with the occupancy start time.
• It does not affect the RevPar as the House use doesn't decrease inventory.
• It does not affect the occupancy reporting and ADR calculation.

You can create a House use from the Timeline. On the top right corner click on the House use button.

 

Out of service (OOS)

The Out of service feature is intended to block a room for an immediate assignment, for example, a minor repair.

 

• These rooms are not removed from availability. 
• It does not affect the RevPar as it doesn't decrease inventory.
• It does not affect occupancy or ADR, since the room is supposed to be available to be sold.

 

An Out of service space can be created by clicking on the space number in the Timeline or through the Space status report.

 

Out of order (OOO)

 

The Out of order feature is intended to block a room from being sold for a prolonged period of time. It is usually used for major repairs.

 

• These rooms are removed from availability and are not bookable by customers.
  Note: The space is only removed from availability if the OOO overlaps with the Occupancy start time of the bookable service. For example, if the occupancy start time is 15:00, and the OOO booking is set for 12:00 - 14:00, the space still appears as bookable to customers. If you do not want this space to be bookable by customers on this date, ensure that OOO overlaps with the occupancy start time.
• It does affect RevPar as you are reducing the inventory in your hotel.
• It does affect the occupancy since it ultimately reduces the availability of rooms to be sold.

 

An Out of order space can be created by clicking on the space number in the Timeline or through the Space status report.