This article reflects the general recommendations for your employee permissions. You should adapt these permissions to fit the specific situation at your property, which might change depending on the size and organizational structure.
Note: only a Supervisor can grant additional permissions. Mews Support cannot make any changes on your behalf.
You can find the detailed description of each permission in the Managing employee permissions help article.
In order to see the employees' permissions, navigate to the Main Menu > Settings > Users
|
PERMISSIONS |
DEPARTMENTS |
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Access sensitive reports |
Management, Revenue Management, Accounting/Finance, Sales, Reservations, Front Office Supervisor |
|
Change spaces to Out of order |
Management, Reservations, Front Office Supervisor, Engineering/Maintenance, Housekeeping |
|
Charge cards online |
Management, Accounting/Finance, Sales, Reservations, Front Office Supervisor, Front Office |
|
Create and manage accounting categories |
Management, Revenue Management, Accounting/Finance |
|
Create and manage counters |
Management, Revenue Management, Accounting/Finance |
|
Create and manage customers and companies |
Management, Revenue Management, Accounting/Finance, Sales, Reservations, Front Office Supervisor, Front Office |
|
Create and manage departments |
Management |
|
Create and manage users |
Management, Front Office Supervisor |
|
Create and manage guest journey |
Management, Reservations, Marketing |
|
Create and manage loyalty memberships |
Management, Reservations |
|
Create and manage outlets |
Management |
|
Create and manage product rules |
Management, Revenue Management, Reservations |
|
Create and manage products |
Management, Revenue Management, Reservations, Front Office Supervisor |
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Create and manage rate groups |
Management, Revenue Management, Reservations |
|
Create and manage rates |
Management, Revenue Management, Reservations |
|
Create and manage reservations |
Management, Revenue Management, Sales, Reservations, Front Office Supervisor, Front Office |
|
Create and manage restrictions |
Management, Revenue Management, Reservations |
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Create and manage segments |
Management, Revenue Management, Reservations |
|
Create and manage services |
Management, Revenue Management, Reservations, Front Office Supervisor |
|
Create and manage space categories |
Management, Revenue Management, Reservations |
|
Create and manage travel agency contracts |
Management, Revenue Management, Reservations |
|
Issue invoices |
Management, Revenue Management, Accounting/Finance, Sales, Reservations, Front Office Supervisor, Front Office |
|
Manage accounting configuration |
Management, Revenue Management, Accounting/Finance |
|
Manage availability |
Management, Revenue Management, Reservations |
|
Manage availability block rates |
Management, Revenue Management, Reservations |
|
Manage property settings |
Management, Revenue Management, Accounting/Finance |
|
Overbook spaces |
Management, Revenue Management, Reservations, Front Office Supervisor |
|
Override rate price |
Management, Revenue Management, Reservations, Front Office Supervisor |
|
Perform housekeeping |
Management, Front Office Supervisor Engineering/Maintenance, Housekeeping |
| Rebate order items | Management, Revenue Management, Reservations, Front Office Supervisor |
|
Turn invoicing on or off for profiles |
Management, Revenue Management, Accounting, Sales, Reservations, Front Office Supervisor, Accounting/Finance |
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View and manage mail queue items |
Management, Revenue Management, Reservations, Front Office Supervisor |
| View company data | Management, Revenue Management, Accounting/Finance, Sales, Reservations, Front Office Supervisor, Front Office |
| View customer data | Management, Revenue Management, Accounting/Finance, Sales, Reservations, Front Office Supervisor, Front Office |
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