How can I prevent the automatic cancellation fees applied in SiteMinder reservations in Mews Operations?

To remove automatic cancellation fees for reservations coming through SiteMinder in Mews Operations, follow these steps:

  1. Go to Main Menu > Marketplace > My subscriptions.
  2. Find SiteMinder and click Edit.
  3. In the Options filed, remove Apply cancellation fee.

Note: the change only applies to future reservations coming through SiteMinder.


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