Connecting the Micros4700 IP Connector integration with your POS

Integrations SetupMews Marketplace

The Micros4700 IP Connector integration facilitates a seamless connection between your POS system and Mews Operations. It is fully configurable and allows you to send bill information containing single line-item summaries to detailed accounting category itemizations. 

You can learn about examples of how you can use the Micro4700 IP Connector integration to give you greater visibility of your F&B revenues here.

 

This article covers step by step instructions to:

 

  • connect the integration in the Mews Marketplace,
  • configure your POS system settings,
  • establish a connection using the Mews Watch application, and 
  • finalize the setup by customizing Micros outlet configurations and payment mappings to suit your operational needs. 

 

In this article, you can go through the following steps to achieve the above:  

 

 

  1. In Mews Operations, go to the main menu Mews Operations Menu Icon > Marketplace. 
  2. In the Marketplace search bar, enter ‘Micros4700 IP Connector’. 
  3. Locate the Micros4700 IP Connector integration in the search results, then click Explore.
  4. Click Connect integration. On successful connection, the system redirects you to the My subscriptions screen.
  5. Locate the Micros4700 IP Connector integration, then click Edit to go to settings.
  6. Click on  Mews Operations Access Token Icon  Access token at the top right of the screen. This displays the integration access token. 

Note: Keep your access token safe. With this token, anyone can access all your data. 

 

The following steps require you to set the IP address and IP PORT of the POS machine, where you want to send charges. If you are not familiar with this process, Mews recommends you consult your POS support. 

  1. Open the Configuration screen in your POS system and enter the following parameters: 

    • IP Address: This can be the same computer with your POS server installed or another machine on the network. 
    • IP PORT: You can choose any value, but Mews generally recommends 4700.  

 

See the below example from the configuration screen of Maitre’D. The appearance of your screen may vary based on the specific POS system you are using.  

Example POS Configuration Screen  

 

 

With your POS server located on your property and the Mews PMS being cloud-based, you need an application to establish and maintain a connection between the two systems. You can achieve this using the Mews Watch application. 

Note: You need to complete the following steps on a computer on the same network as your POS system.

 

Mews Watch System Diagram  

 

 

  1. In Mews Operations, go to the main menu Mews Operations Menu Icon > Marketplace.
  2. Click My subscriptions.
  3. Locate the Micros4700 IP Connector integration, then click Edit to go to settings.
  4. Click Mews Operation Download Icon Mews watch to download the Mews Watch application.

Mews watch download

 

  1. Install the Mews Watch application on your machine. 
  2. Open the config.json file located in the installation folder. 

      

    Mews Watch Installation Folder  

     

     

    1. Update the following two parameters:  

      • Access token: Enter the access token you noted in Step 1.
      • Port: Enter the IP PORT number you created in Step 2. 

     

    1. Save the config.json file. 

     

    config.json file details  

     

     

    1. Restart the Mews Watch service for the system to take into account changes to the configuration: 

      1. From the Windows Start menu, open the Task Manager. 
      2. Click on the Services tab.
      3. Locate the Mews Watch service.
      4. Right-click on the service name, then select Restart. 

     

    Windows Task Manager  

     

     

    1. In Mews Operations, go to the main menu Mews Operations Menu Icon > Marketplace.
    2. Click My subscriptions.
    3. Locate the Micros4700 IP Connector integration, then click Edit to go to settings.
    4. Click on Mews Operations Configuration Icon  Configuration at the top right of the screen.
    5. In the configuration screen, enter details for the following fields:  
     
     
    FieldConditionDescription
    CurrencyRequiredEnter the 3-letter code of the currency used.
    Ticket number lengthRequired

    Enter the number of relevant characters in the POS ticket number. This reflects the number of significant digits you want the bill to display. 

    For example, if your ticket number is 1001201, you can choose the bill to display the last 4 digits, i.e. 1201. 

    Paymaster prefix Optional Enter the prefix used in the last name of the customer. This is required when charging to paymaster accounts. You need to enter paymaster name starting with 'pm'. For example, pm-reversal. See use case 6 as an example. 
    Use detailed billing Required

    Check this if you use detailed billing, i.e., one item vs multiple items posted. Refer to all use cases here except use case 1. 

     
     If you select Use detailed billing, the following options are visible: 
     
    FieldConditionDescription
    Generate reversal transactionOptional Check this to post items to a specified paymaster. Refer to use cases 3 and 5 as an example. 
    Reversal paymaster account Optional 

    Enter the unique identifier of the paymaster. You require to enter this if you select Generate reversal transaction above. 

    You need to enter paymaster name starting with 'pm'. For example, 'pm-reversal'. 

    You can learn where to find the paymaster account ID here.

    Use multi revenue categories Optional Check this box if you use multiple food revenue categories. This allows you to add multiple accounting categories when configuring your Micros outlet.   
     

     

     To configure the Micros outlet: 

    1. In the Micros outlets (Revenue centers) section, click + Add Micros outlet.
    2. In the Add Micros outlet pop-up enter details for the fields below. Fields marked * are mandatory. 

     

    Note: Certain fields may not be visible depending on your selections in step 4 above. 

     

    • Revenue center*: Enter a name to identify the outlet. If you do not have multiple outlets, enter ‘All’ or ‘Default’. 
    • Menu number*: Enter an identifier for the POS revenue center. 
    • Outlet key*: Enter the outlet key system to use. Note:  
      • This value is optional. Only use this value if you want to use outlet bills to receive  all your POS revenues and payments in Mews. You can learn more about this here. 
      • You can learn about where to find the outlet key here.  
    • Service key*: Enter the service key you want the system to use. You can learn about where to find the service key here. 
    • Net sale accounting category 1*: From the drop-down, select an accounting category that you want to apply net sales to. The system uses this mapping when posting to Mews Operations.
    • Tax codes: Select codes of tax rates to apply to the accounting category item selected above. 

     

    Repeat this for each accounting category item required. i.e., Net sale accounting category 2, Net sale accounting category 3… 

      

    The following fields are mandatory if you select “Use Detailed Billing” in step 4. 

     

    • Discount accounting category: Select the accounting category to which you want to apply discounts. 
    • Tips accounting category: Select the accounting category to which you want to apply tips. 
    • Service charge accounting category: Select the accounting category to which you want to apply service charges.  

     

    Payment mapping transfers all bill information from the POS to the PMS. This happens regardless of whether the customer settles the bill directly at the POS. See use case 8 as an example.  

     Note:  

    • Payment mappings are optional, you should only use them if: 

      • You plan to receive all the POS revenues and payments (including payments made directly in the POS) in Mews. 

      • You do not want to use outlet bills and want your payments to process in paymasters.  

    • If you select an outlet service, Mews ignores Payment mappings. 

     

    To add one or more payment mappings: 

     

    1. Click + Add Payment mapping.
    2. Enter details for the following fields: 
      • Payment room number*: Enter as per configuration in your POS back office. 
      • Paymaster account*: Enter the unique identifier for the paymaster account to send payments to. You can learn where to find this here. 
      • Accounting category key*: Select an accounting category from the drop-down for the system to use when posting the payment. 
      • External payment*: Choose one from Cash, Credit card, Invoice, Wire transfer, Bacs or Cross settlement depending on which payment method is acceptable to you for this outlet.
      • Default: Check this box for at least one of the payment mappings you want to set as default. 

     

    1. Click + Add Payment mapping and repeat step ii for each new mapping you want to apply. 
    2. Click Add to save the new Micros outlet to the configuration table. 

     

    This installs the Mews Watch application and configures the Micros4700 IP Connector integration. This setup ensures seamless transmission of billing information from your POS system to Mews Operations. 

     

    You can learn about examples of how you can use the Micro4700 IP Connector integration to give you greater visibility of your F&B revenues here. 

     

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