How do I track a specific payment from a payout?

There are many cases when financial managers or property staff need to locate details related to a payout, such as identifying which bill or reservation is associated with the payment, or determining who made the payments included in a payout.

 

A payment refers to funds paid by a guest, company, or travel agency.

A payout refers to when a bank or financial institution remits payment funds into your property’s account.

 

Therefore, it is important that your property can effectively track which payments are included in which payouts, and locate the relevant bills and reservations linked with these payments.

This article explains how to locate payment details for a specific payout.

 

Locating payment details for a payout

To locate payment details for a payout:

1. In Mews Operations, go to the main menu   > Finance  > Payout report.
2. Click Filter, then click to select a Start and End date to filter your results.
3. Click Apply filters.
4. Locate the payout and click the payout Identifier.
   
   
   
   

1. In the Payout detail screen, click the transaction Identifier.
   
   
   
   
2. The Transaction details side-window contains references for the Bill and Reservation associated with this transaction.  Note: You can click on the references here to view further details about them.
   
   

 

This provides the payment details related to a payout in Mews Operations.

 

You can learn more about payments here.