Key cutter integrations are associated with door lock systems that you can use to create room keys for your property. Once you install it, guests can follow instructions on the kiosk during check-in and cut keys on their own. This helps reduce queues at reception and minimizes the workload for front desk staff.

 

In this article, you can learn about:

• Pre-requisites for the set up
• How to set up a key cutter integration
  • Step 1: Connect the integration
  • Step 2: Connect the kiosk

 

Pre-requisites for the set up

• A key encoder that you connect to a computer by USB or ethernet cable.

 

How to set up a key cutter integration

Step 1: Connect the integration

Note: If your property already uses a key cutter integration, do not connect a second one. Adding duplicate integrations may cause configuration issues.

1. In Mews Operations, go to the main menu > Marketplace.
2. In the search bar on the left, enter the name of the key cutter integration you want to connect with, and click Explore.
3. Click Connect integration.

Note: You can find a list of all key cutter integrations in our help article List of key cutter integrations for Mews PMS.

Step 2: Connect the kiosk

In this step, you connect your key cutter to a kiosk from the Kiosks page.

1. In Mews Operations, go to the main menu   > Settings > Property > Guest experience > Kiosks.
2. Click to open the kiosk you want to connect the key cutter to, or create a new one.
3. In the Details tab, under Key issuing, select your key cutter.

4. Click Save.

 

This connects your key cutter to your Mews Kiosk.