Mews Guest Journey

This article explains how to import stayover reservations into Mews from a different property management system

This article explains the Mews Kiosk set up including the pre-requisites for the set up and the explanation of the settings such as adding video URL and early check in fee.

This article explains how to customize guest titles in Mews Operations on a chain level for all your properties.

This article explains the customizable registration fields in the check in form and how to display them to the guest for both online and kiosk check-ins.

This article explains how to purchase and set up the Digital Key in Mews Operations.

This article explains the configuration settings in the Mews Booking Engine.

This article explains how to offer space upgrades in Mews during the online check-in process.

This article explains how to activate identity documents scans and verification photos in kiosk and online check-in.

This article explains the step by step process of checking in with Mews Kiosk.

This article explains the digital key journey from a guest's perspective when they finish their online check-in in the Guest Portal with an Android device.

This article explains the confirmation and error messages a guest might receive while paying for their booking in the Mews Booking Engine.