Mews Terminal S2 is a fully integrated payment processing device for the Mews property management system and Mews POS, which provides seamless payment experiences for your staff as well as your guests. Mews Terminals work with Mews Payments, Mews Kiosk, and Mews POS.

 

You use your Mews Terminal S2 with the full functionality of the Mews POS Android application to take orders and take payments on the same device.

 

The various features of your Mews Terminal S2 include:  

• Plug and play installation.
• Complete integration with Mews POS.
• Single click card processing and digital wallet payments. 
• Real-time remote updates. 

 

In this article, you can learn about:

• Prerequisites for the set up
• How to set up  your Mews Terminal S2
  • Step 1: Check the packaging and the terminal for damage
  • Step 2: Quick start your terminal
  • Step 3: Connect the terminal to your wi-fi network
  • Step 4: Add your terminal to Mews.
  • Step 5: Connect the Mews Terminal to Mews POS.

 

Prerequisites for the set up

To use Mews Terminal S2, you need:

• Mews POS.
• Mews Payments active on your Mews account. Note: Contact your Customer Success Manager to activate Mews Payments on your account.
• At least one Mews Terminal S2.

 

You can order your new Mews Terminal S2 through the Mews Marketplace. If you are a property administrator, you can order new terminals using the order form. When Mews receives your order, it ships the terminal and delivers it within a few days. You can learn more about ordering a Mews Terminal from the Mews Marketplace here.

 

How to set up your Mews Terminal

Step 1: Check the packaging and the terminal for damage

When you receive the terminal:

1. Verify that the box containing the terminal is unopened.
2. Open the box.
3. Check the terminal and ensure there is no damage. If you notice that the terminal or box is damaged, immediately contact the Mews support team.
   
   

Step 2: Quick start your terminal

Note: If the terminal displays a message about boarding or self-boarding, contact the Mews support team before continuing with the following steps.

 

To quick start your terminal:

1. Use an outlet or ethernet dock to charge the terminal. To connect to the reader, plug the provided cable into the USB C port.

4. Once the terminal charges fully, hold down the power button until the screen turns on.

 

 

Step 3: Connect the terminal to your Wi-Fi network

Note:

• The system requires you to only use secure Wi-Fi connections for all internet-enabled payment devices.
• It is important you connect your Mews Terminal to password-protected Wi-Fi networks that leverage either WPA-Personal or WPA2-Personal encryption.
• If you connect your Mews Terminal S2 device to a public Wi-Fi network, the payment provider disconnects you, preventing you from processing payments.

 

You need to connect the Mews Terminal S2 to the same local network as Mews. To connect your terminal for the first time:

1. The Choose network screen appears automatically when you turn on the terminal for the first time. Tap a network to select it.
2. Enter your network password.
3. Tap continue.

 

Note:

• Attempting to join a new network disconnects the terminal from any existing wireless connection.
• Mews Terminal S2 does not support non password-protected networks, enterprise networks and IPV6 networks.

 

Step 4: Add your terminal to Mews

When you connect the terminal to Wi-Fi for the first time, the terminal will automatically display the Register this reader screen and display a code. To add your terminal to Mews:

1. In Mews Operations, go to the main menu  > Marketplace > My subscriptions.
2. Find the Mews Terminal integration and click on Edit to go to the Settings page. Note: The default integration name is Mews Terminal. 

3. Click Payment terminals.
4. Click + Payment terminal, then enter the following details:

• Under Name , enter a unique name for the terminal.
• Check the Install Mews POS application on this device box to enable it. 

5. In Mews Operations, enter the code from the terminal in the Pairing code field.
6. Click Create. Note: After this step, the terminal displays a series of update messages.

 

The terminal welcome screen displays and indicates that the updates are complete.

 

Step 5: Connect the Mews Terminal to Mews POS

 

Once you complete the above steps, restart the terminal. The device boots into Mews POS. Note: This can take up to 10 minutes.

1. Log in to Mews POS.
2. In Mews POS, go to the main menu  > Settings > Card reader.
3. Tap Find Card Reader.

 

 

4. The Select card readers screen appears. Tap the name of your Mews Terminal S2. Note: The default name is the name you enter during registration.

 

 

5. Name: Optionally, enter a customized name for the terminal in the application if you wish to change it.
6. Tap Select.

 

This completes the setup of your Mews Terminal S2. You can now take payments and use Mews POS on the terminal.