How to view every email sent to a particular customer?

To view every email sent to a particular customer, follow these steps:

 

1. Open the customer’s profile.
2. Go to the Dashboard tab.
3. Click the envelop icon at the top right to view the Mail queue items.
4. Select the filters. The customer email is prefilled.
5. Click Ok.

 

Note: 

• The mail queue only shows emails sent in the past three months. 
• You need to be an admin to access the mail queue. 

 

You can learn how to check all mail items sent from Mews Operations here.
You can learn how to check the statuses of the sent emails here.