I cannot see guest email address and phone number anymore

Elevated levels in phishing attempts made it necessary for Mews to mask email addresses and phone numbers of guests in Mews Operations including all exported reports only for users who do not have two-factor authentication enabled, to prevent any misuse. This means users without two-factor authentication enabled cannot view full customer emails and phone numbers.

 

Enabling 2FA is the best way to protect your user accounts even in case of phishing attempts. Note: You can refer to this article to enable two-factor authentication. Once you enable 2FA for all your accounts you can again view the guest name and email address in full. 

 

Quick action can help protect your account and others. Staying vigilant is key to protecting your data.  

You can learn more about securing your Mews Operations user accounts here.