Invoice statuses after processing a payment

You can process payments for guest or company profiles any time from City ledger or directly in the company or guest profile. Mews updates the status of invoices you process payments for depending on whether the invoice is paid fully, partially, or overpaid. You can view invoice statuses clearly from the Owed bills section of the guest or company profile, or in the City Ledger. This ensures financial accuracy and helps your property track invoice statuses at-a-glance.

 

You can view invoice statuses in:

• The City ledger > Status column.
• Guest or company profile > Dashboard > Owed bills > Status column.
  
  

Note: The City ledger only shows unpaid or partially paid invoices. You can review Paid invoices from the guest or company profile, or from the Bills and invoices report.

Invoice statuses after processing a payment:

• If the payment exactly covers the total amount of the selected invoices:
  • The payment status of the invoice or invoices changes to Paid.
    
     
    
    
• If the payment exceeds the total amount of the selected invoices:
  • The payment status of the invoice or invoices changes to Paid, and Mews creates a Refund payment bill item in the Billing section of the guest or company profile. Note: You can link the overpaid amount to another unpaid invoice from the Payments tab.
    
     
    
     
    
    
• If the payment is less than the total amount of the selected invoices:
  • The payment status of the invoice or invoices changes to Partially paid.
    
     
    
     

This explains how invoice statuses change after you process payments on them.

 

Learn more about paying an invoice from a guest or company profile or paying an invoice from the City ledger.