Process invoice payments from the City Ledger in Mews Operations

The City ledger in Mews Operations provides a comprehensive overview of your property’s unpaid invoices to better manage your cash flow. The ledger shows all unpaid invoices and their aging balance. Users with access to the City ledger can process invoice payments directly from the ledger.

You can process a payment for a single invoice or multiple invoices at once. This is useful if a single owner wants to pay all their invoices at once or if a guest or company wants to make payments for multiple invoices belonging to different owners. 

Note:

• The City ledger is only available for properties that have accounts receivable and invoice tracking enabled.
• Users require permission to Access sensitive reports to view or process payments in the City ledger.

 

In this article you can learn about how to pay invoices in the City ledger:

• Step 1: Select invoices to pay
• Step 2: Review invoice and payment owner
• Step 3: Complete payment
  
  

Step 1: Select invoices to pay

1. In Mews Operations, go to the main menu    > Finance > Ledgers > City ledger.
2. In the Invoice column, check the box next to the invoices you want to pay. Note: You can select all invoices belonging to an owner by checking the box next to their name.  
   
   
   
   
3. In the banner:
   •    Click Process Payment to take a payment with Mews Payments or click  > Add external payment to take an external payment. 

Step 2: Review invoices and payment owner

1. In the new Process payment side-window, Mews automatically fills in the details below:

• • Link payment to invoices: Review the invoices you selected. Note: To remove an invoice, click x next to the invoice number. To add an invoice, click on the Link payment to invoice field and  search by invoice number or invoice owner.
  • Select payment owner: Review the payment owner. Note: To modify the payment owner, click and click to select an owner. 
    
    
    
    

2. Click Next.

Note:

• • Each payment can have only one payment owner. This is the company or guest who makes this payment.
  • A payment owner can pay for multiple invoices, even if those invoices belong to different owners.

You can now select the payment method and complete the payment

Step 3: Complete payment

1. In the Payment method side-window, confirm the following details:
   • Select payment method: Use a saved method or add a new payment method.
   • Amount: Enter payment amount. By default, this value is the sum of the selected invoices.
   • Currency: Click the field and select a currency from the dropdown menu.
   • Notes: Enter any important additional information for internal reference.
     
   • Payment owner
     
     
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2. Click Submit to process payment for the selected invoices.
   
   

Note: Learn about invoice payment statuses in Invoice statuses after taking a payment.

 

This completes an invoice payment in the City ledger.

Learn more about processing an invoice payment from a guest or company profile.