Mews Compliance Suite brings together features and integrations that support a property in meeting its tax and fiscal obligations, running natively inside Mews Operations. It covers Tax Automation, which sets up and updates accommodation tax rates in Mews, such as city, tourist and lodging taxes; Tax Intelligence, a dashboard and report of the taxes collected and exempted, for the property's review; and fiscal integrations such as e-invoicing, e-reporting and fiscalization, which send invoices and transaction data in the legally required format for each market directly from the billing flow the property already uses. It is a single subscription per property, purchased from Mews Marketplace.

Country availability. This document describes the Compliance Suite for all countries where it is offered. The features and integrations available to a property depend on the country in which the property operates and on local regulation. Not every capability described here is available in every country: see Section 2.4 for the country-by-country breakdown. How a property obtains the Suite (automatic migration with opt-out, or opt-in) depends on when it went live with Mews: see Section 1.3.

Capabilities marked Planned are not yet available. Their scope and dates are indicative, depend on legislative timelines and may change. Regulatory dates and obligations are described as understood at the time of writing.

The Compliance Suite supports a property in meeting its obligations; it does not transfer them to Mews. The property remains responsible for its tax declarations and filings, for the accuracy of the data it enters (property details, company and customer identifiers) and for verifying that its configuration reflects its specific situation.

In this article you can learn about how to:

• 01 Get Started
  • 1.1 Prerequisites
  • 1.2 How onboarding works
  • 1.3 Existing customers: migration, opt-out and opt-in
  • 1.4 Indicative activation timeline
  • 1.5 What the client needs to provide
  • 1.6 Onboarding contact
• 02 Product Capabilities
  • 2.1 What's included in the license
  • 2.2 Available as add-ons
  • 2.3 Marketplace integrations
  • 2.4 Availability by country
• 03 User Interface
  • 3.1 Interface overview
  • 3.2 Key client workflows
  • 3.3 Access methods
• 04 Deployment & Updates
  • 4.1 Deployment model
  • 4.2 How updates are delivered
  • 4.3 Update cadence
  • 4.4 Does the client need to do anything after an update?
• 05 Release Notes
  • 5.1 Current version
  • 5.2 Release timeline
• 06 API & Integrations
  • 6.1 Mews Open API
  • 6.2 Standard integrations
  • 6.3 Third-party integrations
• 07 Related Documents
  • 7.1 Training, specific guidance & additional resources
• 08 Product Specific Terms

01 Get Started

1.1 Prerequisites

Mews Operations must be live. The property must have an active Mews Compliance Suite subscription in Mews Marketplace; all features and integrations in the Suite can only be used while the subscription is active.

Country-specific fiscal integrations additionally require credentials, certificates or registrations issued by the relevant tax authority or trust-service provider (see 1.5).

Tax Intelligence is visible only to Admins and to users whose role has the Access sensitive reports permission.

1.2 How onboarding works

1. Purchase the Compliance Suite: In Mews Marketplace, search for Mews Compliance Suite, select Subscribe and select Purchase. The Compliance Suite is added to the property's subscription. Properties live before 1 November 2026 are migrated automatically instead; see 1.3.
2. Set up Tax Automation: Go to Settings > Property > Finance > Tax configuration and open the Tax automation tab. Enter a configuration name, confirm the address, enter latitude and longitude, add property details (star rating and category, such as 4 stars Superior, matter most) and select Set up automation.
3. Enable fiscal integrations (where applicable): Fiscal integrations such as e-invoicing, e-reporting or a cash register fiscalization are enabled and configured from Marketplace with the property's company details and, where required, certificates and proof of ownership.
4. Review Tax Intelligence: Once the Suite is active, Tax Intelligence is available in Finance > Tax Intelligence with no further setup.

1.3 Existing customers: migration, opt-out and opt-in

How a property gets the Compliance Suite depends on when it went live with Mews and on whether it already pays for an e-invoicing or fiscalization integration. The go-live cut-off is 31 October 2026.

Customer situation	What happens	Billing
Live with Mews on or before 31 October 2026, not yet paying for an e-invoicing or fiscalization integration	Migrated automatically to the Compliance Suite on 1 December 2026. From that date the Compliance Suite is visible in Marketplace and Tax Automation & Tax Intelligence becomes available. Opt-out: the property can remove the Compliance Suite from Marketplace until 15 December 2026 at no cost. Until the property completes the Tax Automation setup, Mews provides guidance during a transitional hypercare period (US and Europe) to help the property set up Tax Automation correctly. The property remains responsible for its tax configuration, including its tax rates, until the setup is complete. If the property opts out, it manages its tax configuration itself.	No charge if opted out by 15 Dec 2026; otherwise charged for the full month of December 2026 and monthly thereafter
Live with Mews on or before 31 October 2026 and already paying €25 per property per month for the Compliance Suite e-invoicing integration: Belgium, France, Germany (Peppol), Poland, Italy and Norway	No change to payment. The property already holds the Compliance Suite subscription; the price, SKU and invoice line stay exactly as they are. The existing integration and its configuration carry over unchanged. On 1 December 2026 the property receives Tax Automation & Tax Intelligence as an additional service in the same subscription, with nothing to purchase. Removing the Compliance Suite from Marketplace would also end the e-invoicing integration, so an opt-out is only relevant if the property no longer wants any of the Suite.	Unchanged: €25 per property per month, no additional charge
Live with Mews on or before 31 October 2026 and using a fiscal integration that Mews has so far provided and maintained free of charge: XRechnung (Germany), SII, Verifactu and TicketBAI (Spain), fiscalization (Hungary)	Migrated automatically to the Compliance Suite on 1 December 2026. The integration becomes part of the Suite and is now paid, together with Tax Automation & Tax Intelligence, at the standard Compliance Suite price. The integration itself and its configuration carry over unchanged. Opt-out: the property can remove the Compliance Suite from Marketplace until 15 December 2026 at no cost. Opting out means the integration is no longer available through Mews. Where the property is subject to a national mandate (SII or TicketBAI reporting in Spain, XRechnung in Germany, NAV invoice reporting in Hungary), it must have another compliant solution in place before opting out or re-subscribe to the Suite.	No charge if opted out by 15 Dec 2026; otherwise charged for the full month of December 2026 and monthly thereafter
Live with Mews on or after 1 November 2026	Opt-in only. The property purchases the Compliance Suite from Marketplace (Subscribe, Purchase), during onboarding or at any later time. There is no automatic migration, no migration notification, no opt-out window and no grace period.	Monthly subscription from the day of purchase, prorated by calendar day

Removal. A property can remove the Compliance Suite from Marketplace at any time. The month of removal is charged prorated by calendar day.

Re-activation. A property that opts out or deletes the Suite can purchase it again from Marketplace at any time. Tax Intelligence is available again straight away; Tax Automation and fiscal integrations must be set up or enabled again.

1.4 Indicative activation timeline

Compliance Suite subscription: active immediately on purchase in Marketplace.

Tax Automation: the configuration is generated by a specialist tax data provider and typically takes a few hours. During this time the status shows Pending, and the tax package to be generated is visible.

Tax Intelligence: available immediately once the Suite is active.

Fiscal integrations: depend on the country. Peppol (Belgium, Norway) and KSeF (Poland) approval can take up to 72 hours after proof of ownership is uploaded. Timelines also depend on the property obtaining the required certificates or registrations from the relevant authority, which is outside Mews' control.

1.5 What the client needs to provide

• For Tax Automation: the property address, latitude and longitude (required), star rating and category, and other property details. In some countries, including the US, taxes depend on further property details, so completing all fields is required for accurate results.
• Company legal details and tax identifiers for fiscal integrations, for example VAT ID (Belgium, Germany), SIREN/SIRET (France), NIP (Poland), Partita IVA and fiscal regime (Italy), organisasjonsnummer (Norway) or OIB (Croatia).
• Certificates or registrations where required: KSeF certificate (Poland), SII digital certificate (Spain), TicketBAI certificate in .p12 or .pfx format (Spain, Basque Country), digital certificate from an authorised trust-service provider such as FINA or Certilia (Croatia), and DIS registration with premises ID and certificate (Czechia). Mews does not provide these certificates.
• Proof of ownership document (Belgium, Norway, Poland); signed agreement, legal signatory details and Chorus Pro credentials for public-sector invoicing (France); legal representative details (Spain, Verifactu).
• Complete customer data on company profiles, such as VAT numbers, SIREN, NIP, organisation numbers, Leitweg-ID (German public bodies) or Codice Destinatario (Italy), and customer name, NIF and address for Spanish invoices of €400 or more.

1.6 Onboarding contact

Team responsible	Mews Delivery / Onboarding team
Support during onboarding	Mews Help Center, help.mews.com: "Managing the Mews Compliance Suite" and the country-specific Compliance Suite articles (see Section 07)

02 Product Capabilities

2.1 What's included in the license

Status reflects general availability as of October 2026. All capabilities are subject to the country availability set out in Section 2.4.

Capability / Feature	What it does for the client	Status
Tax Automation: configuration setup	Generates the accommodation tax configuration for the property from its location and characteristics. Mews works with a specialist tax data provider to identify the city, tourist, resort, lodging and other accommodation taxes that may apply to the property, including regional surcharges, for the property to review.	From 1 Dec 2026
Tax Automation: automatic rate updates	Rates are updated automatically when Mews receives the change from its tax data provider. The property should check that its configuration reflects its situation.	From 1 Dec 2026
Tax Intelligence: dashboard	Person nights, taxable and exempt person nights, a breakdown of tax collected by rate (for example state, county and city in the US) and a month-by-month trend chart.	From 1 Dec 2026
Tax Intelligence: monthly report	All tax figures in three sections: Summary (taxes collected), Occupancy (room nights, person nights, arrivals, exempt person nights) and Revenue (total, taxable and exempt accommodation revenue and adjustments). Includes property name, municipality and license number. The report only includes stays where all bills are closed; each stay is counted in the month of check-out.	From 1 Dec 2026
Tax Intelligence: exemption log	Exempt stays, guests and person nights grouped by exemption reason, with a line per exemption showing the guest, check-in and check-out dates and reason.	From 1 Dec 2026
Tax Intelligence: filter and export	Filter by week, month, quarter or custom period; export to PDF or Excel to prepare declarations or share with an accountant. Tax Intelligence exports the data but does not submit declarations.	From 1 Dec 2026
E-invoicing via Peppol (Belgium, Germany, Norway)	Invoices to eligible companies and public bodies are sent automatically through the Peppol network when the bill is closed or the invoice issued, with an optional PDF copy. Germany: format legally equivalent to XRechnung, including the buyer's Leitweg-ID for public bodies. Norway: EHF format, with recipient check in the ELMA directory and organisation number validation.	GA
XRechnung (Germany)	Issue company invoices as XRechnung XML for German public bodies and businesses; download the XML or attach it to invoice emails. Works alongside Peppol without conflict.	GA
France e-Invoicing & e-Reporting	B2B invoices sent through an approved platform (Plateforme Agréée); B2G invoices through Chorus Pro; B2C and cross-border B2B sales reported to the tax administration.	GA
KSeF e-invoicing (Poland)	Invoices to eligible companies are sent to KSeF automatically; Mews adds the KSeF number and a verification QR code, with an optional PDF copy.	GA
SDI e-invoicing (Italy)	Electronic invoices (fattura elettronica) sent to the Sistema di Interscambio in the background via dedicated SDI counters. Mews' partner submits the invoices, so the property manages no certificate. Works alongside the fiscal printer, which continues to handle receipts.	GA
Cloud fiscalization (Italy)	Receipts fiscalized in the cloud and transmitted to the Agenzia delle Entrate, removing the need for a fiscal printer.	Planned (Jan 2027)
SII (Spain)	Invoice records created on bill closure and reported to the Spanish Tax Agency (AEAT). Online mode reports to SII; offline mode stores records in Mews only.	GA
TicketBAI (Spain, Basque Country)	Invoices digitally signed, chained to the previous invoice and reported to the provincial Hacienda Foral (Álava, Bizkaia, Gipuzkoa), with TBAI identifier and QR code on every bill.	GA
Verifactu (Spain)	Tamper-proof, signed and time-stamped record for every invoice sent to the AEAT in real time, with a verification QR code; simplified invoices below €400 and complete invoices from €400.	GA (further enhancements planned, date TBC)
Registrierkasse / RKSV (Austria)	Signs cash and card payments for verification by the Federal Ministry of Finance, adds a QR code to bills and generates the Monatsbeleg and Jahresbeleg automatically, with export for audits.	Planned (end of 2026)
EET 2.0 (Czechia)	Real-time reporting of in-person payments (cash, card at reception or POS, on-site QR payments) to the Czech Tax Administration at the moment of payment, storing the confirmation code and showing it on receipts.	Planned (end of 2026)
Fiscalization, e-invoicing and e-reporting (Croatia)	Real-time fiscalization of guest receipts with ZKI, JIR and QR code; structured B2B/B2G e-invoices with KPD 2025 line classification; e-reporting (eIzvještavanje) of payments, undeliverable and rejected invoices.	Planned (end of 2026)
NAV fiscal registry integration (Hungary)	Reports company and customer invoices directly to the Hungarian tax authority (NAV) through the Online Invoicing System (Online Számla). On bill or invoice closure, Mews validates the data (tax identifier, name, address), creates a fiscal record and sends it to NAV; the NAV response and transaction ID are stored and shown on the bill and in the Fiscal record report. Rebated bills are reported as modification invoices. Available only for properties whose default currency is HUF. Invoices for private individuals are reported via a company profile created for that individual.	GA
Fiscal record report	Send and acceptance status of every e-invoice and fiscal record, visible on screen in Finance > Fiscal record report, including authority notifications and XML files where applicable.	GA

2.2 Available as add-ons

None. The Compliance Suite is a single SKU. All features and integrations available in the property's country are included in the subscription. Mews updates the fiscal integrations it supports to reflect regulatory changes. New capabilities that Mews adds for a country are included in the Suite subscription at the applicable Suite price.

Mews also offers a German fiscal registry integration (TSE, for KassenSichV) through Fiskaly. It is offered by Mews separately and is not part of the Compliance Suite.

2.3 Marketplace integrations

The Compliance Suite itself is purchased, and its fiscal integrations enabled, from Mews Marketplace. Tax Automation and Tax Intelligence are features of Mews Operations, not Marketplace integrations, and are set up in Settings and Finance respectively.

For the full integration catalogue, see the Mews Marketplace: https://www.mews.com/en/hospitality-software-marketplace.

2.4 Availability by country

Country	Included in the Compliance Suite
Austria	Tax Automation & Tax Intelligence; fiscalization
Belgium	Tax Automation & Tax Intelligence; e-invoicing via Peppol
Croatia	Tax Automation & Tax Intelligence; fiscalization of receipts, e-invoicing and e-reporting
Czechia	Tax Automation & Tax Intelligence; EET 2.0
France	Tax Automation & Tax Intelligence; e-invoicing and e-reporting
Germany	Tax Automation & Tax Intelligence; e-invoicing via Peppol; XRechnung
Hungary	Tax Automation & Tax Intelligence; NAV fiscalization
Italy	Tax Automation & Tax Intelligence; e-invoicing via SDI; cloud fiscalization
Norway	Tax Automation & Tax Intelligence; e-invoicing via Peppol (EHF)
Poland	Tax Automation & Tax Intelligence; e-invoicing via KSeF
Spain	Tax Automation & Tax Intelligence; SII or TicketBAI; Verifactu
United States	Tax Automation & Tax Intelligence for lodging taxes
Andorra, Greece, Iceland, Luxembourg, Malta, Netherlands, Portugal, Scotland, Slovakia, Switzerland, UK, Ukraine	Tax Automation & Tax Intelligence only

Country caveats. The Compliance Suite is not offered in countries not listed above.

Tax types covered: in Europe, accommodation taxes (city taxes and others, such as environmental taxes); in the US, lodging taxes, with food and beverage taxes planned for 2027.

03 User Interface

3.1 Interface overview

The Compliance Suite is fully embedded in Mews Operations, with no separate portal, login or export. It surfaces in four places: Marketplace (subscription and fiscal integrations), Settings > Property > Finance > Tax configuration > Tax automation (Tax Automation setup and status), Finance > Tax Intelligence (dashboard, monthly report, exemption log) and Finance > Fiscal record report (send and acceptance status of fiscal records).

Fiscal data required by local law, such as QR codes, KSeF numbers, TBAI identifiers, control codes or fiscal codes, is added automatically to bills and invoices.

3.2 Key client workflows

1. Property purchases the Compliance Suite in Marketplace and enables the fiscal integrations available in its country
2. Property sets up Tax Automation once; rates are then updated automatically when Mews receives changes from its tax data provider
3. Staff close bills and issue invoices as usual; e-invoices and fiscal records are sent automatically and their status is checked in the Fiscal record report
4. Finance team reviews Tax Intelligence for the period, filters it, and exports the PDF or Excel report to prepare the declaration or send to the accountant
5. Property disables an individual feature or integration (Settings or Marketplace) or deletes the Suite from Marketplace, after exporting the reports and fiscal records it needs

3.3 Access methods

Web app	Yes. All features are part of Mews Operations and run in the browser
Mobile	No dedicated mobile app
Embedded in Mews OS	Yes. Subscription, configuration, reporting and fiscal records all live in Mews Operations
API access	No API access specific to the Compliance Suite
Permissions	Tax Intelligence: Admins and roles with the Access sensitive reports permission

04 Deployment & Updates

4.1 Deployment model

Deployment type	Mews-managed cloud, as part of Mews Operations. No hardware is required for the Suite's cloud-based integrations; where a country still requires a fiscal printer (for example Italy until cloud fiscalization is available), the property keeps using it
Deployment regions	See Mews Platform Documentation.
Environment types	Production and Demo. The Demo environment works like production. The Compliance Suite must be purchased in Demo to access its features and integrations, but no charge applies.

4.2 How updates are delivered

Continuous deployment by Mews with no client action.

Regulatory changes: Mews updates the fiscal integrations it supports to reflect regulatory changes. When Mews adds support for a new mandate in a country, the capability is included in the Suite for properties in that country at the applicable Suite price.

Tax rates: when Mews receives a change from its tax data provider, Tax Automation updates the property's rates automatically.

4.3 Update cadence

Feature releases: continuous.

Tax rate updates: automatic, when Mews receives changes from its tax data provider.

Regulatory releases: planned around mandate dates in each country (see Section 05).

Security patches: as required, applied by Mews without advance notice.

4.4 Does the client need to do anything after an update?

No client action for feature updates or tax rate updates to apply. The property should continue to review its tax configuration and reports.

Existing integrations and configurations carry over unchanged.

When a new fiscal integration joins the Suite in the property's country (for example EET 2.0 or in-cloud fiscalization), the property must enable and configure it in Marketplace and provide any required certificates or registrations. The property should also keep its property details up to date in the Tax automation tab, as they determine which taxes apply.

05 Release Notes

5.1 Current version

Current version	Continuous delivery.
Released date	Rolling; latest release notes at releases.mews.com (Release notes)
Type	Continuous. Feature, regulatory, minor improvements and security releases

5.2 Release timeline

Date	Release	Status
15 Dec 2025	E-invoicing via Peppol, Belgium	Released
30 Apr 2026	KSeF e-invoicing, Poland	Released
19 Aug 2026	E-Invoicing & e-Reporting, France	Released
1 Oct 2026	E-invoicing via Peppol, Germany	Released
1 Oct 2026	E-invoicing via SDI, Italy	Released
6 Oct 2026	E-invoicing via Peppol (EHF), Norway	Released
1 Dec 2026	Tax Automation & Tax Intelligence in 24 countries; existing integrations move into the Compliance Suite	Scheduled
End of 2026	EET 2.0, Czechia; Fiscalization, e-invoicing and e-reporting, Croatia; Fiscalization, Austria	Planned
Jan 2027	Cloud fiscalization, Italy	Planned
TBC	Verifactu, Spain	Released; enhancements planned (date TBC)

06 API & Integrations

6.1 Mews Open API

API available?	No dedicated public API for Compliance Suite
API type	N/A
Documentation	For general Mews APIs: https://mews-systems.gitbook.io/connector-api

6.2 Standard integrations

Tax authority systems and networks connected through the Suite, by country: Peppol network (Belgium, Germany, Norway); NAV Online Invoicing System, Online Számla (Hungary); approved platform and Chorus Pro (France); KSeF (Poland); Sistema di Interscambio and Agenzia delle Entrate (Italy); AEAT via SII and Verifactu, and Hacienda Foral via TicketBAI (Spain); Federal Ministry of Finance via RKSV (Austria); Croatian Tax Administration (Croatia); Czech Tax Administration via EET 2.0 (Czechia).

Full catalogue: https://www.mews.com/en/hospitality-software-marketplace.

6.3 Third-party integrations

Mews works with the following third-party providers to deliver certain capabilities: Trippz and Tax Cloud (tax rate data for Tax Automation), Invopop (e-invoicing via Peppol, SDI, KSeF, Chorus Pro) and Fiskaly (Verifactu, Italy In-Cloud Fiscalization, Austria RKSV). The Compliance Suite is not covered by the Mews SLA.

07 Related Documents

7.1 Training, specific guidance & additional resources

Mews Help Center at help.mews.com, including:

• Managing the Mews Compliance Suite (all countries): https://help.mews.com/s/article/Managing-the-Mews-Compliance-Suite
• Introducing Tax Automation & Tax Intelligence, and the US edition for lodging taxes
• Mews Compliance Suite country articles: Austria, Belgium, Croatia, Czechia, France, Germany, Italy, Norway, Poland, and Spain
• Country set-up guides for each fiscal integration, for example Peppol, KSeF, SDI, SII, TicketBAI, Verifactu, France e-Invoicing & e-Reporting, Registrierkasse and the Hungarian fiscal registry integration

08 Product Specific Terms

1. The Compliance Suite is a software tool that supports the Partner in meeting its own tax, e-invoicing and fiscal obligations. It does not transfer those obligations to Mews. Mews does not provide tax, legal or accounting advice, does not determine the Partner's tax liability or exemptions, and does not file returns or remit taxes. Transmission to tax authorities is made on the Partner's instruction and, where required, with the Partner's credentials, and does not make Mews the Partner's tax representative. Outputs are not returns, declarations or advice.
2. The Partner is responsible for determining and meeting the tax, e-invoicing, fiscal and archiving obligations that apply to each Property, for the accuracy of the data it enters, for reviewing its configuration, rates and reports before relying on them, and for obtaining its own tax advice.
3. The Partner obtains and keeps valid all certificates, registrations and authorisations required by the relevant authority or network and authorises Mews and its providers to use them on its instruction. The Partner must monitor the Fiscal record report, resolve rejected or pending records, and make corrections only through the credit note process in the Mews Platform. Mews does not guarantee acceptance by an authority or compliance with any filing deadline.
4. Tax Automation covers only the accommodation taxes described in Section 2.4 and does not cover VAT or any other tax. Mews does not warrant that Third-Party Data is complete, accurate or current. Updates apply from the date Mews applies them and do not correct closed bills.
5. In addition to the MTC indemnity, the Partner will defend and indemnify Mews against third-party claims, including by a tax authority or guest, arising from the Partner's tax configuration, determinations, instructions, data or credentials.
6. The MTC liability provisions apply. In addition, Mews does not warrant that the Compliance Suite will satisfy the Partner's legal obligations. Mews is not liable for taxes, penalties or interest imposed on the Partner, or for amounts owed to guests, except to the extent caused by Mews' breach of the Agreement, in which case the MTC limits apply. Mews is not liable for errors caused by inaccurate Partner data, invalid credentials or failure to review outputs. Mews is not liable for errors or delays in tax rate data from its providers, or for any unavailability of third-party providers, tax authority systems or networks.