Note: Mews updated its pricing plans to provide greater flexibility for business-specific needs and deliver additional value for your business. These updates apply only to new customers, all existing subscriptions remain unchanged. You can learn more here. 

 

Mews Operations has quotas for different sections of the system, such as Space count, Service count, Rate count and more to ensure optimal system performance. The limits set to these quotas are subject to change, and Mews can modify them based on use case. Since quotas are subject to change, Mews does not include them in contracts but rather in Mews terms and conditions under a blanket clause stating: “In order to have the best system performance, Mews reserves the right to limit functions/usage which can impact the platform performance." You can view this clause in the Mews Acceptable use policy.  
 

System quotas 

The quotas listed below are the current maximum for Enterprise tier users. You can view information specific to Starter and Professional tiers on the Mews pricing page.

• Account File Count: 1000
• Account Loyalty Membership Count: 20
• Account Note Count: 25
• Availability Block Length:
  • 370 days for daily services,
  • 5 years for monthly services, and
  • 15 days for hourly services
• Bill item Count: 3000
• Chain Company Account Count: 400 000
• Chain Customer Account Count: 10 000 000
• Chain Loyalty Program Count: 5000
• Chain Loyalty Membership Count: 5 000 000
• Cubilis Integration Channel Manager Rate Count: 10
• Increased Bill Item Count: 6000
• Integration Channel Manager Rate Count: 100. Note: This refers to the total number of rates that can be synchronized with the channel manager and is not specifically limited to synchronized rates only.
• Integration Device Count: 100
• Inventory Update Interval Length: 3 years
• Order Item Rebate Chain Length: 20
• Promoted Service Assignment Count: 100
• Property Accounting Category Count: 300  
• Property Account Credit Limit Count: 5
• Property Bill Preview Monthly Count: 30 000
• Property Cashier Count: 100
• Property Custom Link Count: 100
• Property Department Count: 100
• Property Device Hub Count: 10
• Property Enabled Rate Count: 80
• Property Financial Document Print Event Weekly Count: 30
• Property Integration Count: 100
• Property Outlet Count: 100
• Property Profile Count:  1000
• Property Profile Role Count: 100
• Property Routing Rule Count: 1000
• Property Service Count: 100
• Property Payment Policy Count: 500
• Property Space Count: 5000  
• Reservation Group Size:  750
• Reservation Report Reservation Count: 10 000
• Reservation Length:
  • 370 days for daily services,
  • 5 years for monthly services, and
  • 15 days for hourly services
• Resource Block Length: 365 days
• Payment Policy Count per Rate Group or Rate: 13
• Service Age Category Count: 4
• Service Booking Engine Count: 100
• Service Business Segment Count: 100
• Service Private Rate Assignment Count: 20
• Service Product Category Count: 100
• Service Product Count: 600
• Service Product Rule Count: 100
• Service Public Rate Count: 80  
• Service Public Rate via Third Party Booking Engine Count: 80
• Service Rate Group Count: 100  
• Service Resource Category Count: 150  
• Service Resource Feature Count: 100
• Service Restriction Count: 250 000
• Service Restriction Length: 3 years
• Service Payment Policy Count: 10
• Space Category Total Capacity: 100 

 

You can learn more about upgrading to an Enterprise subscription here.