The Trip.com channel integration provides global distribution of your properties' rates and availability, directly from Mews Operations. You update rates, availability, and restrictions in Trip.com, and receive reservations in Mews Operations. This online travel agency (OTA) has built a two-way connection, meaning that Mews Operations manages availability, rates, and restrictions, while Trip.com pushes reservations into Mews Operations.

 

 

You can learn more about Trip.com on their website: https://www.trip.com/

 

In this article, you can learn about how to receive reservations using the Trip.com integration for Mews Operations: 

• Step 1: Connect and configure the Trip.com integration
• Step 2: Map companies and travel agency contracts (optional)
  • Map channel manager age categories (optional)
• Step 3: Test the integration
• Step 4: Enable the integration

 

Step 1: Connect and configure the Trip.com integration

To connect and configure the Trip.com integration, complete steps 1–3 in Connect your channel manager in Mews Operations.

 

When you map the integration, keep these Trip.com-specific requirements in mind:

• Space Category Code must contain only numeric values.
• You must ensure that your telephone, address, longitude, and latitude are saved in Mews.
• Rate Code supports only the following values: public_rate and CHM_rate.
• Product Codes must match the codes that Trip.com provides you. You need to add the product code mapping ID, for example,

Step 2: Map companies and travel agency contracts (optional)

This step is optional. Complete it only if you want to assign reservations received from the channel manager to a company in Mews Operations.

For each travel agency profile you want to map, complete the steps in https://help.mews.com/s/article/set-up-travel-agencies.

 

Map channel manager age categories (optional)

Trip.com does not currently support mapping age categories.

 

Step 3: Test the integration

Testing the integration lets you check whether you configured it correctly. You can test the integration with a small set of reservations for the next 7 days.

To test the integration, complete step 4 in Connect your channel manager in Mews Operations.

 

Step 4: Enable the integration

To enable the integration, complete step 5 in Connect your channel manager in Mews Operations.

This completes the connection and configuration of the Trip.com channel integration from the Mews Marketplace. You can now start receiving reservations in Mews Operations from the Trip.com channel integration.