Receive reservations using the Travelbase channel manager for Mews Operations

Integrations SetupMews Marketplace

You use the Travelbase channel manager for Mews Operations to distribute your property's rates and availability in real time. This channel is a two-way connection, meaning that Mews manages availability, rates, and restrictions, while Travelbase pushes reservations into Mews Operations. You can learn more about Travelbase at the Travelbase website.

 

ⓘNote
  • If you are already live with Mews, Mews does not configure the integration for you. If you have any problems fixing the mapping errors within Mews, contact the Mews Support Team by submitting a support ticket through the Mews Digital Assistant.
  • Make sure you have a contract with Travelbase before connecting this integration.
  • Travelbase does not support NET pricing.
  • Travelbase does not support occupancy-based pricing.

In this article, you can learn how to receive reservations in Mews Operations through the Travelbase integration:

 

Step 1: Connect and configure the Travelbase integration

To connect and configure the Travelbase integration, complete steps 1 to 3 in our help article How to connect your channel manager.

 

ⓘNote
  • Space Category Code: must contain only numeric values.
  • Rate Code: supports only the following values: public_rate or CHM_rate.

Map companies and travel agency contracts (optional)

This step is optional. You should complete this only if you want to assign reservations received from the channel manager to a company in Mews Operations.

For each travel agency profile you want to map, complete the steps in our help article How to set up travel agencies.

Map channel manager age categories (optional)

This step is optional. You should complete this only if you want reservations from the channel manager to include age category information.

To receive reservations with age categories and correctly allocate each guest to a respective age category, you need to map age categories in the channel manager settings in Mews Operations.

Follow the steps in our help article Configuring channel manager settings to receive reservations with age categories.

Step 2: Test the integration

Testing the integration allows you to check whether you configured the integration correctly. You can test this with a small set of reservations for the next 7 days.

To test the integration, complete step 4 in our help article How to connect your channel manager.

Step 3: Enable the integration

To enable the integration, complete step 5 in our help article How to connect your channel manager.

ⓘNote: Under Push inventory > To, enter 730 days from today.

This completes the connection and configuration of the Travelbase channel manager integration from the Mews Marketplace.

Travelbase provides real-time updates of your property's rates and availability to your own white-label booking system. You can now start receiving reservations in Mews Operations from the Travelbase channel manager integration.

You can learn more about troubleshooting channel manager errors in our help article Troubleshooting channel manager errors.

 

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