Two-factor authentication (2FA) is enforced as mandatory for all Mews accounts to add an extra layer of security. You increase the security of your account when you use both a password and an authentication method to sign in. 

After you set up 2FA, you sign into your account in two steps: 

• Using our Mews user account password, and
• With a link sent via email, or an authentication code, by using an authenticator app such as Google Authenticator, iCloud Keychain, or Microsoft Authenticator OR with a link sent via email. 

Note: Mews recommends activating 2FA via email and following all recommended security best practices. 

In this article you can learn: 

• How to set up two-factor authentication using an authenticator app
  • Step 1: Set up two-factor authentication   
  • Step 2: Save your recovery codes 

How to set up two-factor authentication using an authenticator app 

You can set up 2FA for your Mews user account using an authenticator app such as Google Authenticator, iCloud Keychain, or Microsoft Authenticator.  

To do so, follow the steps below:  

Step 1: Set up two-factor authentication 

1. In Mews Operations, click on your user icon at the top right. 

2. Then click Account.
3. Click on the Privacy and security tab. 

4. Under Two-factor authentication (2FA), click the toggle slider to turn it on.
5. Follow the instructions on the screen. Note: You need to enter your password before you set up 2FA: 

6. Click Continue. This opens the following: 

7. Download the authenticator app as above and click Continue. 

8. Scan the QR code and follow the instructions on the screen. Note: You can manually enter the code into your authenticator app in case of any issues. To make the code appear, click Can’t scan the QR code.  

9. Enter the code that your authenticator app provides in the Authentication code* field. 

10. Click Continue.  

Step 2: Save your recovery codes 

11. You need to save the codes displayed on your screen prior to activating 2FA. Take a screenshot or write them down to store them in a secure location. You can use these codes if you lose access to your account, or when you don’t have access to your phone. 

Notes:  

• You cannot view your recovery codes again after you click Continue. 
• You can only use each code once.
• To use a one-time recovery code, enter it in the Password field when signing into your account 

You can set up and use a password manager to store your passwords and recovery codes. You can learn more here. 

12. Click Continue 

13. Click Close. 

You have now set up and enabled two-factor authentication for your user account. 

You can learn more about securing your Mews Operations user account here.