Unable to move or check-in reservation because space is blocked (error message)

"Cannot move reservation here because space is blocked" error message

 

If you see this error message when trying to assign a space to a reservation, it means that the space is already booked or blocked. To fix it, follow these steps:

1. Go to the Timeline.
2. Click on the reservation that is coinciding with the reservation you’re trying to create or move.
3. In the Reservation details, check the departure time.
4. If the departure time collides with the check-in time of the new reservation, the system cannot assign the space as it is technically occupied.
5. Either adjust the departure time of the existing reservation or the arrival time of the new reservation.

 

"Cannot check-in reservation because assigned space is blocked" error message

 

If you get this error message when trying to check in a reservation, it's because there is a past reservation in that same space that hasn't been checked out yet. You can find and check out that past reservation either by using the timeline or the Reservation report.