When an integration you would like to use does not yet have a direct connection with Mews Operations, you can make use of the Impala integration to bridge that connection.

Impala allows properties to fully manage what type of data other software can access via an easy and secure connection. More on the Impala integration can be found here.

From a high-level perspective, the data flows like this:

Mews <--> Impala <--> [integration you'd like to use]

 

In this article you can find the answers to the following questions:

• How do I connect Impala?
• Are you currently subscribed to the Starter package and would like to connect?
• Who will be able to assist me with set up and integration support?
• Are there any associated costs?

 

How do I connect Impala?

• Your property should be currently subscribed to the Pro or Enterprise package with Mews, and

• You will also need to have a contract directly with Impala.

If you fulfill both of the above, simply look for the integration in the Integration management category in Mews Marketplace and follow the steps in this guide to add Impala to Mews Operations.

Are you currently subscribed to the Starter package and would like to connect?

At the moment, this integration is only available to Pro or Enterprise customers. Mews recommends contacting the Customer Success team to further discuss how we can help you take your operations to the next level. Details on how to contact your Account Manager can be found in the following guide.

 

Who will be able to assist me with set up and integration support?

• Once you have added the integration to your Marketplace subscriptions, a notification of your connection request will automatically be sent to Impala.
• Impala will then contact you to understand which of the integrations available on Impala you would like to connect and assist you with the rest of the set up.
• They will also be able to assist you in case of any challenges you encounter with the connectivity of the third-party integration.

 

Are there any associated costs?

As the Impala integration in Mews Operations is a Connectable integration, the billing/invoicing should be discussed and settled with Impala directly.

 

You can learn more about Connectable and Purchasable integrations here.