How to connect your printer in Mews Operations

Front Office OperationsMews OperationsOnboarding with Mews

Connect your printer to Mews Operations to print reports, registration cards, and more.


Note: To use the printer integration, you need to install Mews Connector on a computer at your property. If you have not already done so, you can read the instructions on how to install Mews Connector here.
 

In this article you can learn about:

 

How to connect your printer

Step 1: Set up the integration

  1. Go to the main menu Screenshot_2.png > Marketplace.
  2. In the Facility management section, find the Printer integration and click Explore.
  3. Click Connect integration.
  4. Update the name of the integration, if necessary, and click Create. On successful creation of the integration you are redirected to the My subscriptions tab.
 

Step 2: Add your printer device

  1. In the Printer integration, click Printers.
  2. Click +.
  3. Under Printer name enter the exact make and model name of the printer, as it appears in your computer settings, for example, Canon MP495 or MEWS-OKI.
Note: If your printer is located on another server, it appears in your settings in the following format: MEWS-OKI on Utma-dc-srv-08. If it is listed this way, you must use the following format when completing this field: \\Utma-dc-srv-08\MEWS-OKI.
 

For Windows:

 
 
 
 
 

 

For iOS:

 

 

 

 
4. Leave the Driver name and Port name fields empty.
5. Click Create.


NOTE: You do not need to install Mews Connector on the same machine as your print server. The PC where Mews Connector is installed should be set up so you can print on it from your web browser, for example, using the Windows dialog.
 

Step 3: Connect the printer to the Connector integration

  1. In Mews, navigate to main menu Screenshot_2.png > Marketplace > My Subscriptions, and click on the Connector integration.
  2. Scroll down to Connected devices and from the drop-down menu select the printer you want to connect to the integration, as seen below
  3. Click Save.

image.png

Mews uses Windows printer management to connect to printers, finding them by their name as shown in the Printer settings. Usually in Windows, print servers look like regular printers so all applications can print on them without needing to know that it's a network printer.

You can learn more about troubleshooting printer problems here.  

 

 

 

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