How to create a rate with a product included in Mews Operations

AccountingMews OperationsRate Management
In Mews Operations, you can package products with rates, and product bundles with rates, such as accommodation with breakfast. The system automatically adds the product to the guests’ booking when Mews Operations receives the reservation.
 
You need to create a rate, create your products, and then package those products using product rules. The way you set up these rates depends on whether you want Mews Operations to include the product price or exclude the product price from the reservation cost. 
 
You can include or exclude the product price in the accommodation offer. This article explains these two options below.
 
 
ⓘ
Note
  • When packaging products using product rules, the system cannot send the product price to the channel manager. It can only include the product price in the offer price.
  • When packaging products using product rules, the system adds the included products directly to the reservation. The products appear individually on the reservation and bill.

 

In this article, you can learn how to:

 

Create a rate with the product price excluded from the reservation cost

Step 1: Create a rate

  1. In Mews Operations, go to the main menu  > Settings > Services.
  2. Click on a bookable service.
  3. Click Rates.
  4. Click Rate on the top right of the screen.
  5. Check the Enabled box.
  6. Enter rate details for the options below:
    • Group: Click to select a rate group from the drop-down.
    • Name: Enter a name for the package rate, for example, Breakfast rate.
  7. Click Create.

 

Step 2: Create a product

  1. In Mews Operations, go to the main menu > Settings > Services.
  2. Click on a bookable service.
  3. Click Products.
  4. Click Create, then  Product.
  5. Enter product details for the options below:
    • Name: Enter a name for the product, for example, Breakfast.
    • Product options: Click to select Bill as package from the drop-down.
    • Amount: Enter the total price minus the price of the rate, for example, if you want the rate + product to equal 100 EUR, and the rate cost as 90 EUR, enter "10".
    • Charging: Click to select how often you want the system to apply the product charge. For example, choose Per person (nightly) for breakfast.
    • Consumed at: Click to select whether you want to charge the product After midnight or Before midnight.
  6. Click Create.

 

Step 3: Create a product rule

  1. In Mews Operations, go to the main menu  > Settings > Services.
  2. Click on a bookable service.
  3. Click Product rules.
  4. Click Product rule on the top right of the screen.
    • Priority: Enter a numerical value. This value decides the priority for product rules where more than one applies. The value zero assigns the highest priority followed by 1 a lower priority and so on. For example, you can have product rules with the following Rule action:
      • Add “Cola“: Priority set to 0, results in the highest priority.
      • Remove "Cola” and add “Juice”: Priority set to 1, a lower priority.

In this case, if you receive a reservation where both product rules are applicable, the higher priority product rule overrides any matching lower priority product rules, and the system adds only “Cola” to the reservation.

    • Click to select a Segment, Rate, Rate group, Space category, Space type, Origin and/ or Travel agency. For each, you need to also select a condition from Equals or Not Equals.
      ⓘ
      Note
      • The product rule applies only to reservations that match your selected criteria.
      • You can also apply product rules to your existing availability blocks by selecting their block rates: The product rule only applies to reservations picked up after creating the rule for your block.
    • Enter a value under Minimum count or Maximum count if you want to also restrict the bookings based on the number of nights booked. For example, enter “2” in the Minimum count to add the product to bookings of two nights or more.
  2. Click Create. This opens the Product rule screen.
  3. On the Product rule screen, click Mews Operations Add Rule action .
    • Product: Click to select a product from the drop-down. 
    • Action: Click to select either Add or Cancel from the drop-down. 
ⓘ
Note
  • You can add multiple product actions to a single product rule, however, each action adds or removes one product only. You cannot add the same product more than once using additional product actions.
  1. Click Create.
ⓘ
Note
  • The system selects Add under the Action field by default. 
  • Choosing Cancel under the Action drop-down excludes the product from the product rule. The <Cancel action does not work for products you add manually, but only those the system adds through other product rules. 

Mews Operations create new Rule action

 

Step 4: Map the product with your channel manager (optional)

    1. In Mews Operations, go to the main menu    > Marketplace > My subscriptions.
    2. Locate the channel manager integration you want to add the product to, then click Edit to go to the settings.
    3. Click Channel manager rates.
    4. Find the package rate, for example, Breakfast rate, then click the Rate code.
    5. Click  Create , then  Channel manager product.
    6. Under Product, click to select the name of the product, for example, Breakfast.
    7. Click Create. 

     

    Create a rate with the product price included in the reservation cost 

    You might want to create a rate with the cost of the product included in the total price, for example, Bed and Breakfast. The system includes the cost of both the accommodation product and breakfast product as a single price.

     

    In this setup, the system includes the cost of the accommodation rate and the product price into a single offer price. The included products are still added individually to the reservation through product rules.

    Step 1: Enable 'Bill as package' for the bookable service

    1. In Mews Operations, go to the main menu  > Settings > Services.
    2. Click on a bookable service.
      • Options: Click to select Bill as package from the drop-down.
    3. Click Save.
     

    Step 2: Create a rate

    1. In Mews Operations, go to the main menu  > Settings > Services.
    2. Click on a bookable service.
    3. Click Rates.
    4. Click Rate on the top right of the screen.
    5. Check the Enabled box.
    6. Enter rate details for the options below.
      • Group: Click to select a rate group from the drop-down
      • Name: Enter a name for the package rate,for example, Breakfast rate.
    7. Click Create.
     

    Step 3: Create products

    Create a product to package with your rate

      1. In Mews Operations, go to the main menu  > Settings > Services.
      2. Click on a bookable service.
      3. Click Products.
      4. Click   Create, then Product.
      5. Enter product details for the options below.
        • Name: Enter a name for the product, for example, Breakfast.
        • Productoptions: Click to select Bill as package from the drop-down.
        • Amount: Enter the total price minus the price of the rate, for example, if you want the rate + product to equal 100 EUR, and the rate cost as 90 EUR, enter '10'.
        • Charging: Click to select how often you want the system to apply the product charge, for example, choose Per person (nightly) for breakfast.
        • Consumed at: Click to select whether you want to charge the product After midnight or Before midnight.
      6. Click Create. 

       

      Create an accommodation adjustment product

      This ensures the system deducts the product price from the bill and includes it as part of the accommodation package price.

      1. In Mews Operations, go to the main menu > Settings > Services.
      2. Click on a bookable service.
      3. Click Products.
      4. Click   Create, then  Product.
      5. Enter product details for the options below.
        • Name: Enter 'Accommodation adjustment'.
        • Product options: Click to select Bill as package from the drop-down.
        • Amount: Enter the same amount as the product you’re packaging, but with a negative value.
        • Tax Rate: Make sure that the tax rate is the same as the overall rate.
        • Charging: Click to select how often you want the system to apply product charge, for example, choose Per person (nightly) for breakfast.
        • Consumed at: Click to select whether you want to charge the product After midnight or Before midnight.
      6. Click Create.

       

      ⓘ
      Note

      • Because the adjustment product changes how revenue is distributed across accounting categories, it may affect how the system calculates ADR if the accounting categories are not configured correctly.

      • Creating an accommodation adjustment product does not reflect the actual room rate and can affect the Average Daily Rate (ADR) calculation if you do not assign products to the correct accounting category. For example, if the setup includes a breakfast product on the rate, you need to assign the adjustment product to the Accommodation accounting category.
        • Rate: 100 EUR, assigned to the Accommodation accounting category 
        • Product: Breakfast 5 EUR, assigned to the Food accounting category 
        • Accommodation adjustment product: -5 EUR, assigned to the Accommodation accounting category 

      The total price of the reservation, and ADR, is 100 EUR.  

      Step 4: Create product rules

      Add the packaged product to the rate

        1. In Mews Operations, go to the main menu  > Settings > Services.
        2. Click on a bookable service.
        3. Click Product rules.
        4. Click  Product rule on the top right of the screen.
          • Priority: Enter a numerical value. This value decides the priority for product rules where more than one applies. The value zero assigns the highest priority followed by 1 a lower priority and so on.
          • Click to select a Segment, Rate, Rate group, Space category, Space type, Origin and/ or Travel agency. For each, you need to also select a Condition from Equals or Not Equals.
            ⓘ
            Note
            • The product rule applies only to reservations that match your selected criteria.
            • You can also apply product rules to your existing availability blocks by selecting their block rates: The product rule only applies to reservations picked up after creating the rule for your block.
          • Enter a value under Minimum count or Maximum count if you want to also restrict the bookings based on the number of nights booked. For example, enter “2” in the Minimum count to add the product to bookings of two nights or more.
        5. Click Create. This opens the Product rule screen.
        6. On the Product rule screen, click Mews Operations Add Rule action button .
          • Product: Click to select a product from the drop-down.
          • Action: Click to select either Add or Cancel from the drop-down.
        ⓘ
        Note
        • The system selects Add under the Action field by default.
        • Choosing Cancel under the Action drop-down excludes the product from the product rule. The Cancel action does not work for products that you add manually, but only those that the system adds through other product rules. 
        1. Click Create.
         

        Add the price adjustment to the rate

          1. On the Product rule screen, click A close up of a signDescription automatically generated.
            • Product: Click to select Accommodation adjustment.
            • Action: Click to select either Add or Cancel from the drop-down.
          ⓘ
          Note
          • The system selects Add under the Rule action field by default.
          • When applying negative amounts for adjustment products you still need to select Add.  
          1. Click Create.
          A screenshot of a login formDescription automatically generated 
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