You can edit as well as remove a rate in Mews Operations. This is useful for you and your revenue managers if you need to configure different details or conditions for your rate, deactivate it, or want to delete a rate that is no longer available. To remove a rate, you can either deactivate it to make it unavailable for customers making reservations, or you can permanently delete a rate if you wish to do so. Although Mews does not recommend you delete a rate completely, but recommends deactivating it instead. You can read more about this here.


In this article you can learn about how to:

• Edit a rate
• Remove a rate
  • Deactivate a rate
  • Delete a rate

Edit a rate

To edit a rate:

1. In Mew Operations, go to the main menu  > Settings > Services.
2. Select your bookable service.
3. Select Rates.

4. On the Rates screen, to edit your rate, you can:

• Click on the name of the rate you want to update, then click Edit, OR 

• Click  alongside the rate you want to update, and select Edit details, as below: 

5. In the Edit a rate side panel, update the rate details in the following fields: 

• Add translation: Click the dropdown to select for which languages you want to add translations of your rate to. 
• Rate name*: Type to enter a name for your rate. 
• Short name: Type to enter a short name for your rate.  
• External name: Type to enter an external name for your rate. 
• Description: Type to enter a description for your rate. 
• Service*: You cannot edit this field. It is auto-filled according to the bookable service you selected when creating it. 
• Base rate: You cannot edit the base rate of the rate. 
• Activated: Check the box to activate or deactivate your rate. 
• Visibility*: Click to select from the dropdown the visibility of your rate, for example, Public. 
• Rate group*: Click to select from the dropdown the rate group for your rate.  
• Accounting category: Click to select from the dropdown the accounting category for your rate. 
• Segment: Click to select from the dropdown the segment for your rate. 
• Default reservation purpose: Click to select from the dropdown the default reservation purpose for your rate, for example, Business.   
• Pricing classification: Click to select from the dropdown the pricing classification for your rate, for example, Group. 
• Rate key: Type to enter a rate key, a unique identification code mapping your rate across multiple properties.  
• Ordering*: Type to enter the ordering value of your rate. 

6. Click Save.

Remove a rate

In Mews Operations, you can remove a rate in two ways. You can either deactivate it to make it unavailable for customers making reservations, or you can permanently delete a rate if you wish to do so. Although Mews does not recommend you delete a rate completely but recommends deactivating it instead. You can read more about this here.

Note: If you map a rate to a channel manager and then deactivate the rate in Mews, the system triggers a CTA restriction.

Deactivate a rate:

To deactivate a rate:

1. In Mews Operations, go to the main menu  > Settings > Services.
2. Select your bookable service, for example, Stay.
3. Select Rates.

Delete a rate:

To delete a rate:

1. In Mews Operations, go to the main menu  > Settings > Services.
2. Select your bookable service.
3. Select Rates.

4. On the Rates screen, you can:

• Click on name of the rate you want to update, then click  > Delete rate, OR 

• Click alongside the rate you want to update, then select Delete rate, as below:  

Note: You would also need to delete this rate from the channel manager mapping and the channel manager extranet.

You can learn more about managing the pricing details of a rate in Mews Operations here.