Connecting your key encoders to Mews Operations is a great way to cut down on check-in time and simplify processes. After you set up the Visionline integration, you can cut keys directly in Mews Operations without ever needing to use the Visionline application.

In this article you can learn about:

• System requirements
• How to set up the Visionline integration
  • Step 1: Install and create the Visionline integration
  • Step 2: Set up the Visionline key cutters
  • Step 3: Map Visionline spaces in Mews Operations (optional)
  • Step 4: Activate your key cutters
• Troubleshooting

System requirements

To use the Visionline integration, you need to:

• Request installation of the VisiOnline Web Service application from Assa Abloy technical support, as Mews connects to VisiOnline through the Web API. If you have this application already, you see a "webserver" folder on your computer, typically located in C:\ProgramData\ASSA ABLOY\Visionline\webserver.
• Make sure to install the Mews Connector application on the same computer where you have the VisiOnline Web Service application at your property. You can see our help article for instructions on how to install the Mews Connector application here.

How to set up the Visionline integration

Step 1: Install and create the Visionline integration

Before you can set up the Visionline integration, you need to install the Visionline application on a computer at your property. To run the Visionline application:

1. Open the Visionline application on your computer.
2. Under System administration, choose Users.
3. Make note of the User ID, which you need when creating the Visionline integration in Mews Operations.

To create the integration:

1. Open Mews Operations.
2. Go to the main menu  > Marketplace.
3. In the Facility management category, under Key cutter integration click Explore.
4. Then click Connect integration.
5. In the Name field, enter “Visionline”.
6. In the API URL field, enter https://127.0.0.1/api/v1 .
7. In the Username field, enter the User ID found in the Visionline application.
8. In the Password field, enter the password corresponding to the User ID.
9. Click Create and then click OK. 

Step 2: Set up the Visionline key cutters

After you create the Visionline integration in Mews Operations, you can set up your key cutters.

1. In the Visionline integration settings, click Key cutters.
2. Click the + button.
3. In the Name field, enter a name for the key cutter based on where it is located or a name that your staff can easily understand. 
4. In the Identifier field, enter the Encoder Name found in the Visionline application. Note: To find the Encoder Name, choose Devices in the Visionline application.

5. In the Data JSON field, enter the following: { "Type": "VisiOnlineKeyCutter" }.

Step 3: Map Visionline spaces in Mews Operations (optional)

If your space numbers in Mews Operations and the Visionline application do not match exactly, for example, "004" and "4" is not an exact match, you must create key cutter mappings for all of your spaces. To map the Visionline spaces:

1. In the Visionline integration settings, click Key cutter mappings.
2. Click the + button.
3. Under Room, select a space number from the drop-down list. Note: In this context, Room in Mews Operations and Space in Visionline mean the same.
4. In the Lock identifier field, enter the corresponding space number as listed in the Visionline application.
5. Click Create.

Repeat steps 1 - 5 for every space that you need to map in Mews Operations.
 

Step 4: Activate your key cutters

1. Go to the main menu  > Marketplace > My subscriptions.
2. Locate the Key cutter integration, and click on Edit to go to the settings page. 
3. Select the Enabled checkbox.
4. Click Save.

Troubleshooting

If your Visionline encoder isn't creating keys,

• check the Device Commands Queue to find out the reason.
• copy the link in the Notes or search by the response message.