Automate reports for the Basque fiscal registry using the Basque (TicketBAI) fiscal registry integration

Properties in the Basque Country can use the Basque (TicketBAI) fiscal registry integration from Mews Marketplace to automatically send the fiscal records, such as closed bills and invoices to TicketBAI, ensuring compliance with local legal requirements. You can find all the fiscal records that the integration creates in the Fiscal Record Report

Note: It is necessary to obtain a digital certificate that allows you to submit information to the TicketBai web service before creating a Basque (TicketBAI) fiscal registry integration.



In this article, you can learn about:

 

Setting up the integration

  1. In Mews Operations, go to the main menu  > Marketplace.
  2. In the Legal environment section, locate the Basque (TicketBAI) fiscal registry integration and click Explore.
  3. Click Connect integration.
  4. Fill in the following fields:
  • Tax identifier: Your company's tax number in Basque Country.
  • Certification password: The password of your digital certificate. 
  • Company name: Your registered company name in Spain. Note: For properties using the Bizkaia integration, your company name needs to match the name on the uploaded certificate.
  • Region: Click to select your region: Araba, Bizkaia, or Gipuzkoa. Note: You need to select the region where your company is registered to report your invoices to the correct tax authority.
  1. Click Create and then click OK.
  2. From the My subscriptions list locate the newly created integration and click Edit to go to the settings page. 
  3. In the Certificate section, upload your digital certification.
  4. Check the Enabled box.
  5. Click Save.

Note:

  • You can only upload digital certificates in .p12 or .pfx format.
  • You need to update your digital certificate and certificate password when your current certificate expires.

Managing the bills the integration reports

You can use bill counters to report only the bills using specific counters and exclude the other bills from reporting.

  1. In Mews Operations, go to the main menu  > Marketplace > My subscriptions.
  2. Locate your Basque (TicketBAI) fiscal registry integration and click Edit to go to the settings page.
  3. Under Options, click to select Restrict by counter.
  4. Click Save.
  5. Under Counters, click to select the counters you want to use for bills reported to TicketBAI.
  6. Click Save.

Note: If you select the Restrict by counter option without selecting any counters, the integration does not report any invoice.

 

Using the integration

Bill/ Invoice chaining

Chaining is one of the TicketBAI technical requirements. Mews creates a sequence of documents, and it links every new document to the preceding one using the document's unique digital signature.

Once you enable the integration, the first bill or invoice you create starts the chaining sequence. 

Mews adds the following mandatory TicketBAI details to all your bills and invoices:

  • TBAI Identifier
  • QR code 

Managing bills and invoices

If you use a bill counter to restrict the integration, use the counter every time you close the bill or issue an invoice. Otherwise, Mews does not report your bill or invoice to TicketBAI.

Additionally, Mews does not report bills and invoices to TicketBAI when:

  • There are no order items, only payments. 
  • They contain only untaxed deposits. 

Managing customer and company profiles

Mews reports as: 

  • Factura simplificada: Bills and invoices with a value below €400 including VAT without full customer information, such as your customers’ tax identifiers or full address. 
  • Factura completa: All bills and invoices that contain the information below, irrespective of the bill amount. According to the local regulations, if some of the following details are missing, or you enter an invalid format, you cannot close the bills with a value equal to or greater than €400 including VAT.
    • For Spanish customers and companies, Mews requires the following details:
      • First name
      • Tax identifier
      • Full address: Address line 1 or 2, City, Postal code, Country 

Note: The Tax identifier for a Spanish customer is the same as their Identity card number. When you check in a guest, make sure to copy their ID number into the Tax identifier field in their customer profile. 

    • For international customers, Mews requires the following details:
      • First name
      • A valid identity document: Identity card number or Passport number and issuing country. Note: Mews requires a Spanish identity document associated with a Spanish address.
      • Full address: Address line 1 or 2, City, Postal code, Country 
    • For international companies, Mews requires the following details:
      • Tax identifier
      • Full address: Address line 1 or 2, City, Postal code, Country 
 

Verifying your records

You can check if Mews correctly generated and successfully sent your invoices to TicketBAI in the Fiscal Record Report.

  1. In Mews Operations, go to the main menu  > Finance > Fiscal record report.
  2. Check the status of the records listed in the report. If any record is listed with an Error status, you can hover over the status for more information about the issue.
  3. If a record failed, you need to correct it with TicketBAI.

Note: When the certificate you use for your Basque (TicketBAI) fiscal registry integration is due to expire, Mews sends you an email reminder to renew it.



You can learn more about how to auto-generate police reports for the Basque Country here.

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