Error Message: Rebate bill can contain only rebated items - Italy

The error message "Rebate bill can contain only rebated items" that appears when trying to close a rebated bill, is related to the fiscal requirements in Italy.

 

Fiscal printers in Italy don't accept items to balance out rebated items. rebated items can only be closed against payments/refunds.

 

 To close the bill with rebates in the Italian legal environment, follow these steps:

 

Create two separate bills:

1. 1. One bill should have the rebated item and a ghost refund.
   2. The other bill should have the other item and a ghost payment.

For example, you need to cancel a non-refundable night that has already been paid for. After you rebate the bill, you can close the rebated night against a ghost refund, and the cancellation fee against a ghost payment. Make sure you use the same payment type in both bills so they balance each other out.